I just bought of set of your speakers, in a blue box with *** watts. There are front an...

GetHuman1865634's customer service issue with Logitech from December 2018

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The issue in GetHuman1865634's own words
I just bought of set of your speakers, in a blue box with *** watts. There are front and rear speakers and the middle sitting on top of the subwoofer It's hard to explain what it sounds like but it's like a bass in the background beating fast. It's coming out of the subwoofer. Is there something I can do or is this something you'd need to replace? Could it be that my monitor or my modem*router could be causing this background noise because they're on each side of the subwoofer? Or, is this problem coming from my computer? It also makes a different sound like something scratching. Has anyone else experienced this problem. I tore up the box already so if I need to send it in I'd need the information but really, you should just replace it otherwise I'd have no sound. Thank you in advance for your help.

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Logitech

Customer service issue
Reported by GetHuman1865634
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 210 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
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Timeline

GetHuman1865634 started working on this issue
Dec 31st, 2018 5:45am

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