Need an OLD dongle--not universal

GetHuman-jubilate's customer service issue with Logitech.com from June 2018

Help with my Logitech.com issue
The issue in GetHuman-jubilate's own words
Get a dongle ... I need a dongle for my K*** keyboard. It is old and does NOT work with the new universal receivers. No, obviously there's no flower logo underneath the keyboard. No, K *** is not listed on the spare parts page, so please don't send me there. This is about the fourth time I have explained all this, but I keep getting the same run around.
They keep asking the same questions I've given many times,but am never given a resolution.
I want the dongle! for my non-universal keyboard
Maybe ** years. Your products have always been reliable and customer was excellent. Now, however, it is terrible. You can't reply to the emails and have to go back to the site. I got the same run around by email and on the phone. It's like no one actually listens--they simply don't seem to read*understand what I'm saying.
Tried everything.
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Logitech.com

Keyboard K***
Customer service issue
Reported by GetHuman-jubilate
Jun 12th, 2018 - 9 mons ago
I have an issue with Logitech.com too
Fixed
Seen by 5 customers so far
Similar issue to 2 others
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Timeline
GetHuman-jubilate started working on this issue
Jun 12th, 2018 4:53pm
GetHuman-jubilate indicated the issue is not fixed yet.
Jun 12th, 2018 4:53pm
GetHuman-jubilate indicated the issue is not fixed yet.
Jun 12th, 2018 5:04pm
GetHuman-jubilate indicated the issue is not fixed yet.
Jun 12th, 2018 5:06pm
GetHuman-jubilate indicated the issue is not fixed yet.
Jun 12th, 2018 5:26pm