I had something very serious happened to my account, which is identity fraud. I receive...
GetHuman-jwoodhou's customer service issue with LloydsTSB from June 2018
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The issue in GetHuman-jwoodhou's own words
I had something very serious happened to my account, which is identity fraud. I received a VERY STRANGE phone call regarding o* and I suppossedly ordered an iphone *, I said no I know nothing about it, and I said please cancel it and do not contact me again (I knew it was suspicious) so straight away I made my way to o* in town and told them what happened. By a matter of chance I decided to walk into lloyds and ask for my balance and I nearly fainted, my heart just sank when I found out. I am annoyed with lloyds that ** foreign payments had been authorised without question!!! and also a loan was authorised without even my signature so that is pretty poor security (that is what people are saying to me, as at what I had told them what happened)
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