Please help me fix this.

GetHuman5877908's Change a Booking issue with LivingSocial from March 2021

Help with my LivingSocial issue
Top Tip from another customer
Unfortunately, there is no way to change a booking.
The issue in GetHuman5877908's own words
I was hoping to change the booking from March **, **** to April **, ****. ... Bought it as a gift for my brother and sister-in-law who live out of state. There was a health issue and they were told not to travel until April.*The booking was for March **. Looking to change it to April **. Already spoke to the hotel and they said it has to be changed through Living Social.*Thanks for your help.
They had a health issue and were told not to travel until April ****. The hotel said the change had to be made by Living Social.
I don't want to cancel or ask for a refund. I just want to change the date.
I've been a customer for a very long time. I've enjoyed purchasing your products for gifts, as well as for myself.
I've tried to call and just get a message saying they are closed and call back when they are open.
How GetHuman5877908 fixed the problem
Did the live chat on Living Social website and requested a refund. The hotel booking was still available, so you can rebook the same voucher with the appropriate date.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LivingSocial customer problems.
How Do I Get a Refund from Livingsocial?What Do I Do If My Livingsocial Order Did Not Arrive?How do I get a refund from LivingSocial?
Do you have a customer issue as well?
We can help you get LivingSocial's attention and get better help faster. Tap below to get started.
Having LivingSocial issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

LivingSocial

The voucher is for an overnight stay at Saratoga Casino Hotel in the King Room with $**. casino credit.
Change a Booking issue
Reported by GetHuman5877908
Mar 23rd, 2021 - 2 months ago
Fixed
GetHuman5877908 shared how to fix
Seen by 10 customers so far
Similar issue to 967 others
0 customers following this
Items needed
Email on Account
Password
Order Number
Confirmation Number
Home Address
Phone Number
Name of Account Holder

Timeline

GetHuman5877908 started working on this issue
Mar 23rd 2:21pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 23rd 9:08pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 23rd 9:28pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 24th 12:16am
GetHuman5877908 confirmed the issue is fixed. Hooray!
Mar 25th 3:51am