Please help me fix this.

GetHuman5877908's Change a Booking issue with LivingSocial from March 2021

Help with my LivingSocial issue
Top Tip from another customer
Unfortunately, there is no way to change a booking.
The issue in GetHuman5877908's own words
I was hoping to change the booking from March **, **** to April **, ****. ... Bought it as a gift for my brother and sister-in-law who live out of state. There was a health issue and they were told not to travel until April.*The booking was for March **. Looking to change it to April **. Already spoke to the hotel and they said it has to be changed through Living Social.*Thanks for your help.
They had a health issue and were told not to travel until April ****. The hotel said the change had to be made by Living Social.
I don't want to cancel or ask for a refund. I just want to change the date.
I've been a customer for a very long time. I've enjoyed purchasing your products for gifts, as well as for myself.
I've tried to call and just get a message saying they are closed and call back when they are open.
How GetHuman5877908 fixed the problem
Did the live chat on Living Social website and requested a refund. The hotel booking was still available, so you can rebook the same voucher with the appropriate date.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LivingSocial customer problems.
How Do I Get a Refund from Livingsocial?What Do I Do If My Livingsocial Order Did Not Arrive?How do I get a refund from LivingSocial?
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LivingSocial

The voucher is for an overnight stay at Saratoga Casino Hotel in the King Room with $**. casino credit.
Change a Booking issue
Reported by GetHuman5877908
Mar 23rd, 2021 - 2 years ago
Fixed
GetHuman5877908 shared how to fix
Seen by 12 customers so far
Similar issue to 967 others
0 customers following this
Items needed
Email on Account
Password
Order Number
Confirmation Number
Home Address
Phone Number
Name of Account Holder

Timeline

GetHuman5877908 started working on this issue
Mar 23rd, 2021 2:21pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 23rd, 2021 9:08pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 23rd, 2021 9:28pm
GetHuman5877908 indicated the issue is not fixed yet.
Mar 24th, 2021 12:16am
GetHuman5877908 confirmed the issue is fixed. Hooray!
Mar 25th, 2021 3:51am