I purchased a Living Social certificate for a massage that expires on ******. I tried t...

GetHuman-ccholbac's refund request issue with LivingSocial from March 2019

Help with my LivingSocial issue
The issue in GetHuman-ccholbac's own words
I purchased a Living Social certificate for a massage that expires on ******. I tried to book an appointment last week and was told there were no appointments available prior to that date. I was told by Living Social that the certificate should be valid as long as I schedule the appointment prior to the expiration date even if the appointment is later. The merchants contests this and says she will be unable to redeem the certificate after the expiration date. I have not been able to get a human on LS customer service number since then. I would like a refund of my $** purchase price.
GetHuman-ccholbac did not yet indicate what LivingSocial should do to make this right.
I have an issue with LivingSocial too
How GetHuman-ccholbac fixed the problem
I called LS again and explained that there was no availability before the expiration date and they offered me account credit.
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refund request issue
Reported by GetHuman-ccholbac
Mar 26th, 2019 - a mon ago
I have an issue with LivingSocial too
Seen by 3 customers so far
Similar issue to 1760 others
0 customers following this
Items needed
Email on Account
Order Number
Confirmation Number
Home Address
Phone Number
Name of Account Holder
GetHuman-ccholbac started working on this issue
Mar 26th 9:25pm
GetHuman-ccholbac confirmed the issue is fixed. Hooray!
Mar 30th 12:20am