Hi, I spoke to the hotel which I reserved a month ago, as I will not be able to make th...

GetHuman-rnishi's customer service issue with LivingSocial from November 2018

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The issue in GetHuman-rnishi's own words
Hi, I spoke to the hotel which I reserved a month ago, as I will not be able to make the trip (Foxwoods in CT). The cancellation is well within the **hrs mentioned in the policy (below), as the date is set for Nov.*, and the hotel rep said they can issue a cancellation refund if they receive contact from you. **The policy for this hotel on your app is “Expires Nov *, **** Eastern Daylight Time*Dates cannot be changed once booked* valid only for night(s) purchased. **-hour cancellation notice required prior to check-in or reservation is non-refundable* reservations made within cancellation window are non-refundable. No-shows will be charged total LivingSocial rate. Traveler name must match ID at time of check-in. No refunds will be processed by LivingSocial after check-in. Must be ** or older to check in. Credit card required at check-in. $*** refundable incidental deposit paid at check-in. $**.** daily resort fee plus tax paid at check-in.”**Please respond for next steps, thank you.**Risa
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Customer service issue
Reported by GetHuman-rnishi
Nov 1st, 2018 - 2 mons ago
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GetHuman-rnishi started working on this issue
Nov 1st 1:26pm