I purchased a helicopter flight in Las Vegas for an upcoming trip. I am *’* and weigh...

GetHuman-mjan's customer service issue with LivingSocial from July 2018

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I purchased a helicopter flight in Las Vegas for an upcoming trip. I am *’* and weigh *** lbs. the coupon doesn’t clearly state that this weight allowance includes all of your belongings ie..camera, phone and whatever clothing you may need to bring. I purchased * one for me and one for my fianc*. Collectively we are far under *** lbs but they insist each individual must weigh under ***lbs or pay another $*** for a “comfort seat”. I weigh *** without my belongings and feel that this is very misleading and a bit of discrimination. If the issue is each ticket can’t weigh more than ***lbs and we purchased * tickets then the same should be true that two tickets shouldn’t weigh more than ***lbs. I am a big man but not obese and I am being discriminated against. I have been a very good customer of living social and Groupon and am just looking for a credit not a complete refund.
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Customer service issue
Reported by GetHuman-mjan
Jul 26th, 2018 - 10 mons ago
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GetHuman-mjan started working on this issue
Jul 26th, 2018 12:25am