I need to talk to someone about my Direct Debit being cancelled and got a late payment fee

GetHuman5669368's customer service issue with Littlewoods Catalogue from January 2021

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The issue in GetHuman5669368's own words
I need to get hold of a human to find out why our Direct Debit has been cancelled by yourselves please. Can someone please contact me urgently on ***** ****** to discuss as we have never had a late payment. Thank you and appreciate your speedy response to get this sorted ... Mr P Gordon - A*C* ******** - I would like to know why my Direct Debit has stopped working and I have received a late payment fee. We have never cancelled the Direct debit our end so can you explain why the payment was not taken via our chosen option and take the £**.** late payment fee off the balance please.**We have had a Littlewoods A*C for years with a £*****.** limit and have never experienced this issue before. We haven't used for a while but still cannot understand how the direct debit hasn't gone through.**I would appreciate your assistance with this matter please asap.**Thank you
I need to speak to a human not keep going through automation process
By telling me why the DD was cancelled as need to set up urgently again
We have been customers of Littlewoods for several years *going on ** years* and never faulted on any payments over the years. We have a £*****.** limit against A*C* ******** - Mr P Gordon, ** Frederick Road, Sutton, Surrey, SM* *HU - Mobile* *********** - I would appreciate a call back urgently on the mobile number provided please to get this matter resolved - Thank you
No because I cannot get through to anyone as there are no telephone numbers in service
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Littlewoods Catalogue

Finance Dept * Customer Services Telephone Number
Customer service issue
Reported by GetHuman5669368
Jan 19th, 2021 - a month ago
Not resolved
Seen by 17 customers so far
Similar issue to 551 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5669368 started working on this issue
Jan 19th 12:48pm
GetHuman5669368 indicated the issue is not fixed yet.
Jan 19th 4:52pm
GetHuman5669368 indicated the issue is not fixed yet.
Jan 19th 4:54pm
GetHuman5669368 indicated the issue is not fixed yet.
Jan 19th 5:00pm