Faulty product.*Bought a toilet seat which has developed a large crack, started as a ti...

GetHuman-clavis's Returns issue with Littlewoods Catalogue from December 2019

Help with my Littlewoods Catalogue issue
Top Tip from another customer
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The issue in GetHuman-clavis's own words
Faulty product.*Bought a toilet seat which has developed a large crack, started as a tiny crack now spread through the seat. can I have a replacement please. Seat is only * weeks old, soft closing and rarely used as it is in spare bathroom so hardly used. Must have been faulty when purchased.

GetHuman-clavis did not yet indicate what Littlewoods Catalogue should do to make this right.

How GetHuman-clavis fixed the problem
Contacted Littlewoods by phone. Lovely lady ordered me a replacement and arranged collection of faulty toilet seat. Excellent customer service, Thank you
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Littlewoods Catalogue

Returns issue
Reported by GetHuman-clavis
Dec 16th, 2019 - a year ago
Fixed
GetHuman-clavis shared how to fix
Seen by 3 customers so far
Similar issue to 296 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-clavis started working on this issue
Dec 16th, 2019 4:11pm
GetHuman-clavis indicated the issue is not fixed yet.
Dec 17th, 2019 2:34pm
GetHuman-clavis confirmed the issue is fixed. Hooray!
Dec 17th, 2019 3:23pm

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