I made a Buy Now Pay Later purchase earlier in the year online, using a code I had rece...

GetHuman3369925's Complaint issue with Littlewoods Catalogue from August 2019

Help with my Littlewoods Catalogue issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3369925's own words
I made a Buy Now Pay Later purchase earlier in the year online, using a code I had received in the mail for £** credit when spending over a certain amount on BNPL. I phoned the following day to make a change to my order as an item wa sout of stock - after a ** minute phone call, I was assured that the credit would be manually applied to the account and that a note had been written on my account, as it was not my fault that the item was out of stock.**I phoned again a few weeks later as the £** had still not been credited to my account and was told that it would be applied in June.**It is now August and the adjustment has still not been made. I do not have another ** minutes spare to make a call regarding this for it to still not be resolved. Therefore, I would appreciate both a response and a resolution as soon as possible.**My name is Joanne Lewis and this is regarding account number ********

GetHuman3369925 did not yet indicate what Littlewoods Catalogue should do to make this right.

How GetHuman3369925 fixed the problem
Tweet @littlewoodshelp with the problem. They can either help you directly or will you ask to DM and then send you a link to their live chat, along with a reference which allows the agent chatting to you to read the messages on Twitter, and saves you repeating the problem a second time
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Littlewoods Catalogue customer problems.
How Do I Cancel My Littlewoods Catalogue?How Do I Contact Littlewoods Catalogue Customer Support About a Fraudulent Charge?How Do I Return a Faulty Item to Littlewoods Catalogue?
Do you have a customer issue as well?
We can help you get Littlewoods Catalogue's attention and get better help faster. Tap below to get started.
Having Littlewoods Catalogue issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Littlewoods Catalogue

Complaint issue
Reported by GetHuman3369925
Aug 5th, 2019 - 3 years ago
Fixed
GetHuman3369925 shared how to fix
Seen by 9 customers so far
Similar issue to 750 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3369925 started working on this issue
Aug 5th, 2019 9:19am
GetHuman3369925 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 2:16pm