I'm writing to report the many issues that exist with Store ID *****-***** located in L...
GetHuman6130799's Complaint issue with Little Caesars from May 2021
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The issue in GetHuman6130799's own words
I'm writing to report the many issues that exist with Store ID *****-***** located in Las Vegas, NV on the corner of Durango and Warm Springs Dr. The employees of this store purposefully take the phone off the hook, and sometimes just avoid answering the phone all together. It has been over two years now since me or anyone in my household have been able to call in an order to pick up. The customer service is horrible. There are many moments where there is no one covering the front register to take orders- even ** to ** minutes at a time. After that wait to place an order, there is another additional ** minute wait to receive even the Hot-N-Ready items. The store is in a great location, there are many people ordering pizzas. Its just sad to have to be ready for a long wait to receive the pizza. There are even moments when the order is prepared incorrectly, but because of the long wait, we bring the issues to the employees attention inside the store at a later date. I'm writing because it is frustrating to know that there is an approximate half hour minimum wait to get even a Hot-N-Ready pizza at this location. There are always young teenagers in the store with no store manager present. I would appreciate a senior member have a look at what goes on in this store and address the lack of professionalism.
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