Hi, I'm sorry that it came down to me having to take time out of my busy schedule to in...

GetHuman1650695's customer service issue with Little Caesars from November 2018

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The issue in GetHuman1650695's own words
Hi, I'm sorry that it came down to me having to take time out of my busy schedule to inform you of the crappy customer service I received from one of your locations. I had ordered * pepperoni and sausage pizzas and ** five meat pizzas, the Wednesday before Thanksgiving. I went by and picked them up. When I got to the house to feed my family, I noticed that they had made a mistake cause they had given me ** hot n ready pizzas which was just pepperoni on all three of them. I call the location to inform them of the issue at hand. Because it was late and they were going to be closing soon, I was told that they would take my name and replace my order for me the next time I ordered. So.... Yesterday I called the location and was put on hold for ** minutes while they were going to check this out for me. I hung up and was furious. I then tried calling to day and was on hold for over ** minutes. So I drove by there. I explained to the young lady my situation. She said she couldn't help me that her manager had a meeting and was not going to be available til *am tomorrow. I asked her to please try and call her. She told me she didn't answer. I then left your location once again... Very upset. I'm not one to complain, but all this running around and waiting on the phone has gotten out of hand. I simply just wanted to get what I paid for and was told that it would be replaced. That it was not a problem. Well obviously it is. Your employees should not be telling customers something if their not going to live upto it. The location I've been speaking about is off Teasley Lane, Denton Texas. My name is Sarah. Thank you for your time. I phone number is ************
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Little Caesars

Customer service issue
Reported by GetHuman1650695
Nov 29th, 2018 - 9 mons ago
I have an issue with Little Caesars too
Not resolved
Seen by 8 customers so far
Similar issue to 177 others
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Items needed
Name on the reservation
Timeline
GetHuman1650695 started working on this issue
Nov 29th, 2018 2:37am