Recently purchased the new Mandala baby yarn, in two different colours. Started a proje...

GetHuman1470777's customer service issue with LionBrand.com from November 2018

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The issue in GetHuman1470777's own words
Recently purchased the new Mandala baby yarn, in two different colours. Started a project and after using about * metres of it, I’ve already had the yarn in three places pulled and broken, literally hanging by a thread together. For ex. The one I started with is from lot * ******I’ve opened and began to use it, it was purchased at Walmart and they won’t return it. *Also, your website has no area where customer service can be contacted with a complaint, that’s ridiculous
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LionBrand.com

Customer service issue
Reported by GetHuman1470777
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman1470777 started working on this issue
Nov 2nd 2:46pm