I purchased ** Skeins of Wool-Ease Thick & Quick Yarn in Bluebird, Order **********. I...

GetHuman-lisaquil's customer service issue with LionBrand.com from October 2018

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I purchased ** Skeins of Wool-Ease Thick & Quick Yarn in Bluebird, Order **********. I am knitting an Afghan. So far every Skein has a tie off, which seems very unusual for ** yards. It seems like these might be "Seconds", or "Defective Merchandise", of which there was no indication when purchased. This yarn was priced at $*.** per Skein. I assumed this was a "CLOSEOUT", but now it seems like it was a "Get Rid Of". Needless to say, I am very disappointed in the yarn, and it is having a negative impact on the final quality of my project. I would appreciate a return email @ L*****@***.com, with a response and a solution.
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Customer service issue
Reported by GetHuman-lisaquil
Oct 12th, 2018 - 3 mons ago
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GetHuman-lisaquil started working on this issue
Oct 12th, 2018 1:12pm
GetHuman-lisaquil indicated the issue is not fixed yet.
Oct 12th, 2018 1:18pm