Someone else used my email to create a LinkedIn account. I wasn't notified about this w...

GetHuman-mairakha's customer service issue with LinkedIn from March 2021

Help with my LinkedIn issue
The issue in GetHuman-mairakha's own words
Someone else used my email to create a LinkedIn account. I wasn't notified about this when it happened. Now I'm trying to create my account and change the profile information and LinkedIn isn't letting me. I'm not sure what to do in order to set my profile.

GetHuman-mairakha did not yet indicate what LinkedIn should do to make this right.

How GetHuman-mairakha fixed the problem
I was at first completely unable to edit the information the previous account user put in, as the "Save" and "Delete" buttons were not visible. Once I zoomed out on the page (by decreasing the magnification next to the search bar), the buttons were visible, so I was able to make the appropriate changes. When first logging into my account, I also changed my passwords and clicked the "new password required for all devices" option so the other user cannot have access to the account anymore.
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LinkedIn

Customer service issue
Reported by GetHuman-mairakha
Mar 24th, 2021 - 2 months ago
Fixed
GetHuman-mairakha shared how to fix
Seen by 13 customers so far
Similar issue to 11875 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman-mairakha started working on this issue
Mar 24th 10:35pm
GetHuman-mairakha confirmed the issue is fixed. Hooray!
Mar 25th 3:37am
GetHuman-mairakha confirmed the issue is fixed. Hooray!
Mar 25th 3:41am

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