LinkedIn Customer Service Issues

I set up a LinkedIn account for my company and created a company page. I received an email from LinkedIn about a policy violation and they closed my account. However, the company page is still active. I reached out to customer support to see if I could manage the page with my personal account and update the details, but I haven't heard back. As a result, I created a personal account and now I want to take control of the company page with my personal account.

I signed up for a one-month free trial of Sales Navigator but barely used it. I forgot about it until I saw a charge of nearly £70 on my account, with additional attempts to bill me for the same amount afterward. After a few days of the trial, I decided it wasn't the right fit for me and meant to cancel, but it slipped my mind. I have now canceled my subscription but would appreciate it if I could get a refund for the unused month that I was charged for.

I have an existing LinkedIn account, but when I initially created it, I was inexperienced. This original account is linked to various social media that I prefer my employers not to see. So, in [redacted], I created a new account using my business email. However, I am now unable to access this newer account. Although I attempted to confirm the email, I was redirected to my original account. Despite logging out and trying again, I encountered errors. Additionally, as the email for my new LinkedIn account remains unconfirmed, I am unable to reset the password. Please advise on how to resolve this issue.

I am Shreya Jain on LinkedIn, and my registered email is [redacted] Recently, my account was restricted without any clear reason. I had just started a 1-month free trial of LinkedIn Premium, but unfortunately, my access was cut off after only 4 days. I am concerned about the upcoming charge of [redacted] and the inability to manage my subscription due to the account restriction.

I signed up for the premium feature without realizing it would cost me approximately [redacted] AED after the trial period. This charge is way too high for me, especially since I haven't been able to use the features due to my financial situation. I lost my job three months ago and am currently looking for new employment. It's frustrating that there's no email or contact number provided, and no reminders were given before deducting this amount from my account. The sudden charge has left me in a difficult position and I cannot afford it. My account has been frozen now, and I urgently need to delete it. I would appreciate speaking with someone as soon as possible to resolve this issue.

I signed up for the free trial of Sales Navigator on LinkedIn on November 20th, hoping it would help me with my job search. Unfortunately, it didn't meet my expectations, as I was looking for something more like LinkedIn Premium. I am a student in need of an internship or job and was counting on the feature to message people outside my connections. Due to personal issues, I only used it once during the trial period. I didn't realize I hadn't cancelled before December 20th, when my bank alerted me that I was overdrawn due to a €70 charge for Sales Navigator. I kindly request a refund as this unexpected charge is a significant amount for me, considering my current financial situation. I haven't actively used the service and hope for your understanding in this matter. Regards, J. G.

Hello, I am Karen A. Cooper, and I am experiencing difficulty accessing my LinkedIn account. I am receiving error messages indicating that my account cannot be located using my phone number or email address. I have had a premium account since [redacted]. My profile contact is linkedin.com/ln/karenacooper1. Thank you for your assistance. Karen Cooper, MS, LMHC

I would like to bring to LinkedIn's attention that two of my accounts have been restricted by the platform, and I am seeking clarification on the reasons behind these restrictions. The first account, registered under the email [redacted], was restricted several months ago, and despite attempts to contact LinkedIn, I did not receive any response regarding this matter. Subsequently, I created a new account last week due to the lack of communication on the previous restriction, only to have the new account restricted the day after its creation.

A few years ago, at a friend's recommendation, I signed up for LinkedIn. To my surprise, I discovered a charge of $[redacted].00 plus an international fee of $5.90 on my November 20, [redacted] banking statement. Having retired in [redacted], I no longer require employment-related services. Despite my attempts, I have been unable to successfully cancel my account. Additionally, I observed multiple Google charges on the same date, amounting to $34.00 in $1.00 increments. I am uncertain if these charges are related to my LinkedIn account. My primary goal is to terminate my LinkedIn subscription. Regrettably, I am encountering difficulties accessing my account.

Hello, I am unsure if this is the correct platform to address my inquiries. If not, I would appreciate guidance to the appropriate one. My questions pertain to LinkedIn Premium: 1. Regarding the "Sales Navigator Team," can I view profiles of individuals connected to my team members? 2. Is there a feature available to display contacts beyond just those linked to my own contacts, potentially extending to contacts of my contacts' contacts?

Hello, I am Geraldine Blanchard, the proud owner of Global Tours and Travel in Melbourne, Florida. I have noticed that there are two LinkedIn accounts for my business. I would appreciate guidance on merging these accounts. I attempted to contact LinkedIn through the provided phone number on the website, but I only received an address recording. Could you please advise me on the necessary steps and the appropriate contact at LinkedIn to assist me in resolving this matter? Wishing you a Happy New Year and thank you for your help! Best regards, Geraldine Blanchard

Hello, I am reaching out regarding my LinkedIn paid subscription. I signed up for LinkedIn Learning for an English course assignment as a student, and unfortunately, I forgot to cancel before the free trial ended. I received a notification from PayPal today stating that 29.98€ was charged, which is disheartening as I am tight on money. I promptly canceled my subscription as I won't be using it anymore to avoid further charges. Please kindly refund the 29.98€, and I apologize for the oversight in canceling before being charged. My LinkedIn account is associated with my email [redacted] Thank you, Anton

Hello, I am facing an issue with my LinkedIn account. My profile URL is www.linkedin.com/in/massimo-pierleoni-62a90413. Unfortunately, my account has been permanently deleted without any explanation. I was informed that I violated the agreement, but I have not received any further details despite requesting clarification. As a long-term user who has been active on the platform for approximately 10 years and published around [redacted] posts, this lack of communication is disappointing and unprofessional. I hope to have my account reinstated soon. Thank you, Massimo Happy New Year

Hello, I am Aiswarya. I signed up for a one-month free trial of LinkedIn starting on November 25, [redacted], and saved my card details as requested. On December 19, I received an email reminding me that my trial was ending on December 26, and they would charge my card unless I canceled before that date. Unfortunately, on the 26th, I wasn't able to find a way to cancel through the app due to being hospitalized, but I managed to cancel it later that day. Despite canceling, ₹[redacted] was still deducted from my account. I have also submitted a service request for a refund. I would appreciate your prompt attention to this matter. Thank you.

I find this situation very upsetting. Could you please delete this post immediately and issue an apology to the family of L. Macnab? L. Macnab sadly passed away a couple of years back. I, too, received a 20-year message that was inaccurate and could mislead potential employers. Linkedin should halt this misleading practice that disregards the truth. Congratulations to L. Macnab for 20 years at Jubilee FM Ltd.

Subject: Issue with Unauthorized Payment on LinkedIn Account Dear LinkedIn Customer Experience Team, I recently noticed an unauthorized payment of £[redacted].88 on my account for a LinkedIn invoice (number [redacted]) that I did not authorize. As I am currently not working and cannot afford this charge, I would appreciate a refund as soon as possible. Please note that my name is Tom Boyd, not Diane. The payment was taken from my PayPal account without my consent, and I am unsure of the reason for this charge as I do not recall making any purchases related to LinkedIn. I kindly request your prompt assistance in resolving this matter, and I look forward to hearing back from you at your earliest convenience. Thank you for your attention to this issue. Sincerely, Tom Boyd

Hello, I recently had my account restricted due to accepting and rejecting connection requests too quickly. I'm confused about the reason behind this action. I've already submitted proof of my identity to verify that it was me and not a bot. I was simply managing a high volume of connection requests by accepting some and declining others. I would greatly appreciate it if you could assist me in reactivating my account as soon as possible. This issue is urgent for work-related reasons. Thank you.

Hello, My LinkedIn account got disabled after I accepted and declined many connection requests. I urgently need my account restored as I didn't use any bots, I managed it myself. I have had this account for a long time and I can't afford to lose it. I can't see it on LinkedIn anymore. Please assist me in getting it back quickly and don't disable it. Thank you.

Hello, On October 7, [redacted], I reported that my LinkedIn account was hacked and requested it to be restricted (case reference [redacted]57). Richie from your online help center requested me to forward an ID card and was waiting for my reply within the next 14 days. I sent a copy of my driver's license, but I no longer had access to my main LinkedIn email address (which was also hacked). The email I sent from an alternate address, not my usual one ending with @dplanet.ch, was not considered. I'm unable to access it anymore, and I'm concerned about receiving confidential codes to my usual email, as it may be compromised. This issue has kept me from accessing my important LinkedIn network for four months. Can a customer representative provide me with a number to call or another method like virtual login or WhatsApp to verify my identity through a different email address? I appreciate a prompt response. Thank you.

I recently discovered a secondary LinkedIn account that belongs to me, and I would like to consolidate it with my primary account. I have spent a considerable amount of time updating my main account and wish to avoid losing any contacts during the merging process. The challenge I am facing is that both accounts have my Gmail address listed as the primary email, and the secondary account is labeled with a "2nd" next to my name, making it difficult to make changes. My primary objective is to prevent confusion for potential employers or recruiters who may come across my outdated secondary account during searches. I am willing to provide additional verification, such as a copy of my driver's license, if necessary to facilitate this process swiftly. As I am currently actively job searching, I hope to address and resolve this issue promptly. Thank you for your assistance.