Dear Team, *This is a plea to resolve my hacked into LinkedIn account!*On Friday **th M...

GetHuman-edytaroz's customer service issue with LinkedIn from May 2020

Help with my LinkedIn issue
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The issue in GetHuman-edytaroz's own words
Dear Team, *This is a plea to resolve my hacked into LinkedIn account!*On Friday **th May, I have received a PDF from another LinkedIn account and I have opened the attachment. It turned up, that the sender account was hacked. Since then I have received information from other LinkedIn members that they are receiving strange messages from my account. *I have reported hacked account twice, but have not received any reply apart for the survey asking me to rate LinkedIn help. Well, I haven't received any help as yet.*Case number is :*******-*******Main points:*- I am still receiving emails from LinkedIn to the email address: *****@***.com, however, I am not able to access associated with that email address LinkedIn account.*- I'm not able to reset password or in any other form gain access to my old account through the LinkedIn login page.*- When I type to the browser *https:**www.linkedin.com*in*edytarozycka**the page seems to take me to my old page where I had over *** connections, however, when I go to 'My Network' tab and go to 'Connections' I'm being directed to my new account which I have just opened.**PLEASE STOP HACKERS TO USE MY OLD ACCOUNT!!*If you can't safely recover my old account, please CLOSE my old account so the hackers can't use it anymore.**Thank you*Best regards, *Edyta

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LinkedIn

Customer service issue
Reported by GetHuman-edytaroz
May 21st, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 15661 others
0 customers following this

Timeline

GetHuman-edytaroz started working on this issue
May 21st, 2020 8:35pm