Hi Coral*You are not getting the point - A direct debit was taken from my account yest...

GetHuman3854750's Refund a Charge issue with LinkedIn from October 2019

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The issue in GetHuman3854750's own words
Hi Coral*You are not getting the point - A direct debit was taken from my account yesterday for the full year - I cannot afford to pay for the full year in one go - hence I had a Direct debit every month.**I need that amount refunded back into my account today !! and then continue with the direct debit on a monthly basis as been previously done.**I have also put in a complaint with my Bank against Likedin taking the amount in full.**Also can you remove the automatic renewal please this is where all the problems started **Please can you give me a phone number where I can call you and speak to you over the phone ?**Thank you**Kind regards**Carla Nel**** *** *** *******On Wednesday, ** October ****, **:**:** GMT, Coral ******@***.com* wrote:***Hi Carla, **This is Coral from LinkedIn Talent Solutions. Thanks for reaching out. **I saw that you tried to cancel you LinkedIn subscription but at your request I have changed your subscription to monthly payments. Here is a link which will allow you to have access to full overview of the charges. **You may find this article interesting - top tips to rock your LinkedIn profile! LinkedIn Learning also has some great courses.**Please do not hesitate to reach out if you have any further questions. **I wish you the best of luck on finding a job ! **Kind Regards,*Coral ***--------------- Original Message ---------------*From: *****@***.com ******@***.com**Sent: ********** **:** AM*To: *****@***.com*Subject: Membership payment ** Oct **** LINKEDIN-*********** CD **** DEB ***.*** *Dear Subscription* *Please can you you help me urgently?* *** Oct *****LINKEDIN-*********** CD *****DEB* ** *I am currently unemployed and have been for a few months. I am truly cash strapped, I wanted to re-subscribe to Linkedin to try and find a job. I received a message from yourselves regarding a free month's subs, followed by paying again. I am now in dire straights as the full years payment was taken in one go. I aqm now in trouble as that was not my intention. I need to pay monthly. The payment you took would cover * monthly accounts and now those * direct debits will be returned as unpaid,* *Please can you call me - I need a refund urgently please. I am happy for you to take the *st payment now but I seriously need the balance of that payment back in my account. I do not want to cancel my membership - I just need to pay this monthly.* *Please could you call me or else provide me with your phone number in order for me to call you.* *Thank you* *Kind regards* *Carla Nel* **** *** *** ****

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LinkedIn

Refund a Charge issue
Reported by GetHuman3854750
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 71623 others
0 customers following this

Timeline

GetHuman3854750 started working on this issue
Oct 30th, 2019 4:32pm

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