Hi Coral*You are not getting the point - A direct debit was taken from my account yest...

GetHuman3854750's Refund a Charge issue with LinkedIn from October 2019

Help with my LinkedIn issue
First: share to improve GetHuman3854750's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3854750 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman3854750's own words
Hi Coral*You are not getting the point - A direct debit was taken from my account yesterday for the full year - I cannot afford to pay for the full year in one go - hence I had a Direct debit every month.**I need that amount refunded back into my account today !! and then continue with the direct debit on a monthly basis as been previously done.**I have also put in a complaint with my Bank against Likedin taking the amount in full.**Also can you remove the automatic renewal please this is where all the problems started **Please can you give me a phone number where I can call you and speak to you over the phone ?**Thank you**Kind regards**Carla Nel**** *** *** *******On Wednesday, ** October ****, **:**:** GMT, Coral ******@***.com* wrote:***Hi Carla, **This is Coral from LinkedIn Talent Solutions. Thanks for reaching out. **I saw that you tried to cancel you LinkedIn subscription but at your request I have changed your subscription to monthly payments. Here is a link which will allow you to have access to full overview of the charges. **You may find this article interesting - top tips to rock your LinkedIn profile! LinkedIn Learning also has some great courses.**Please do not hesitate to reach out if you have any further questions. **I wish you the best of luck on finding a job ! **Kind Regards,*Coral ***--------------- Original Message ---------------*From: *****@***.com ******@***.com**Sent: ********** **:** AM*To: *****@***.com*Subject: Membership payment ** Oct **** LINKEDIN-*********** CD **** DEB ***.*** *Dear Subscription* *Please can you you help me urgently?* *** Oct *****LINKEDIN-*********** CD *****DEB* ** *I am currently unemployed and have been for a few months. I am truly cash strapped, I wanted to re-subscribe to Linkedin to try and find a job. I received a message from yourselves regarding a free month's subs, followed by paying again. I am now in dire straights as the full years payment was taken in one go. I aqm now in trouble as that was not my intention. I need to pay monthly. The payment you took would cover * monthly accounts and now those * direct debits will be returned as unpaid,* *Please can you call me - I need a refund urgently please. I am happy for you to take the *st payment now but I seriously need the balance of that payment back in my account. I do not want to cancel my membership - I just need to pay this monthly.* *Please could you call me or else provide me with your phone number in order for me to call you.* *Thank you* *Kind regards* *Carla Nel* **** *** *** ****

GetHuman3854750 did not yet indicate what LinkedIn should do to make this right.

How GetHuman3854750 fixed the problem

We are waiting for GetHuman3854750 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman3854750
Oct 30th, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 71623 others
0 customers following this


GetHuman3854750 started working on this issue
Oct 30th, 2019 4:32pm