LinkedIn Customer Service Issues

Archive 74

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #74. It includes a selection of 20 issue(s) reported October 17, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Sir/Madam, I am writing regarding my LinkedIn account, which has been restricted since February. I unknowingly violated some rules by sending messages that were reported and escalated by other users. I have carefully reviewed the user agreement and understand the implications of my actions. To verify my identity and prove that I am genuine, I have uploaded my valid IDs for verification purposes. I am eager to resolve this issue as I value my membership and its importance to my professional career. I am willing to provide additional proof, such as my Employment ID card, to clarify my intentions and actions. I am seeking a final appeal and request a reconsideration of my account status. I acknowledge my mistake and am committed to following the guidelines moving forward. Thank you for your attention to this matter. Sincerely, Olasunbo Azeez
Reported by GetHuman3783357 on الخميس ١٧ أكتوبر ٢٠١٩ ١٧:٢٣
Good afternoon, A few days ago, I created a LinkedIn account for a class activity and accidentally used a temporary photo. When I tried to change it the next day from my personal computer, I realized that my account was restricted. I understood the need for verification and promptly submitted my ID. After receiving your email, I replaced the photo as requested. However, I was surprised to then receive another email stating that my account was permanently restricted. I believe this decision is disproportionate as the issue was only related to the photo, which I am willing to change. I am unaware of any other violations and find this action excessive and unjust. I kindly request a review of my case (Incident: [redacted]98) and the removal of the permanent restriction as I need access to my account associated with the email provided below for communication. Greetings
Reported by GetHuman-sarelita on الجمعة ١٨ أكتوبر ٢٠١٩ ١٤:٤٧
Hello, my name is Lakshmi Narayana, and on my LinkedIn profile, I go by the name Aryan(ln), which is a nickname. I am currently employed at SupraSoft Technologies, Inc. Recently, my LinkedIn account was restricted, and I am unsure of the reason behind it. Our company only has one recruiter account, managed by Mallinath CRK, which is used by 10 employees, including myself, for sourcing purposes since we all work remotely. Unfortunately, when LinkedIn detected that the account was being accessed from various locations, my manager received a warning as he was unaware of my nickname and reported it as unauthorized access. I rely heavily on my LinkedIn account for professional use, and its restriction jeopardizes my job and professional connections. I kindly request LinkedIn to lift the restriction as my account is vital for my work and career progression. Your understanding and assistance in this matter would be greatly appreciated.
Reported by GetHuman3789023 on الجمعة ١٨ أكتوبر ٢٠١٩ ١٦:١٩
Hello, my name is Lakshmi Narayana, and I go by the name Aryan (LN) on LinkedIn. I am an employee at SupraSoft Technologies, Inc. Recently, my account was restricted, and I am unsure of the reason behind it. Our company only has one recruiter account assigned to my manager, Mallinath CRK. As there are 10 employees, including myself, who need to utilize this premium account for our recruitment duties, we access it from different locations as we work remotely. However, due to confusion about my nickname and LinkedIn name, my manager unknowingly reported my account, leading to the restriction. I urge LinkedIn to lift the restriction as my account is integral to my professional responsibilities, and its restriction could jeopardize my job and previous experience. Your understanding in this matter is greatly appreciated as not being able to access my account poses significant challenges for me.
Reported by GetHuman3789023 on الجمعة ١٨ أكتوبر ٢٠١٩ ١٦:٣٤
My LinkedIn account seems to have been compromised as a suspicious message was sent to my contacts prompting them to download an attachment. Despite my efforts to inform my connections that I did not send such a message and to delete it, my profile abruptly disappeared when I was in the process of reaching out. Upon attempting to log in again, LinkedIn indicated that it does not recognize my login email. I am concerned about losing access to my account and contacts and seek assistance from your technical team to restore access. Some of my connections have already noticed my profile is inaccessible. My name is Neil McDermott, I work in Strategy and Corporate Finance Advisory in Sydney, Australia. I normally log in with [redacted] I have recently updated my password from 17saTUrn88 to 17CimSoC88. I would greatly appreciate any help in recovering my account. If needed, please confirm my identity by contacting me at [redacted] or my backup email [redacted] You can also reach me on my mobile at +61 [redacted] [redacted] [redacted]. I eagerly await your prompt assistance. Thank you.
Reported by GetHuman-nmartinm on الجمعة ١٨ أكتوبر ٢٠١٩ ٢٣:١٩
Hello, I am the CEO of revparguru.com and RGHotels.com. My name is Jean Francois Mourier and I suspect that my account has been compromised once again by a disgruntled former employee, Bruno Perez. Despite my numerous attempts to regain access by submitting my ID for verification several times, I have been unsuccessful. This individual, who has already faced legal action against him, continues to hinder my business operations by employing hackers to disrupt my activities and has even attempted to steal my business. My personal email addresses are [redacted] and [redacted] Additionally, my business email, [redacted], has also been compromised, and I am urgently seeking assistance to reactivate my account. Any help in resolving this matter promptly would be greatly appreciated.
Reported by GetHuman-jfmourie on الأحد ٢٠ أكتوبر ٢٠١٩ ٠٧:٥٦
Hello LinkedIn Support, A few weeks ago, I received a message from a LinkedIn member sharing a PDF file with me, expressing interest in working on a project together. Assuming it was legitimate, I opened the file, and my LinkedIn account was subsequently hacked. All my contacts received messages from my account, including the same PDF file. As a result, I spent a significant amount of time clarifying to my contacts that the messages were spam and advising them not to open the file. I posted on LinkedIn about the hacking incident and urged people not to engage with the file. I promptly reported the problem to LinkedIn support. My account has now been suspended, preventing me from utilizing LinkedIn for business growth. I have not received any updates from LinkedIn regarding the situation or the estimated resolution time to regain access to my account for advertising purposes. Please provide guidance at your earliest convenience. Thank you, Phil
Reported by GetHuman3801931 on الإثنين ٢١ أكتوبر ٢٠١٩ ١٠:٥٩
I attempted to utilize LinkedIn Recruitment Lite to assist my friend in finding a co-founder for his idea by using the free trial offer. However, we struggled to navigate the platform effectively and were unexpectedly charged Rs 70,[redacted] upfront on a single payment basis. Being new to credit card auto deductions, we mistakenly assumed it would be a request-based billing system instead of an annual payment plan. We misinterpreted the term "billed annually" and assumed it was a monthly recurring process upon request. We respectfully request your assistance in processing a refund as we are in the early stages of our bootstrapped venture and every rupee could greatly support us in acquiring essential infrastructure and incorporating our business. We plan to subscribe fully once we secure financing and bank loans. We also aim to promote LinkedIn Premium on our platform in the future and are committed to repaying you through content promotion services, ad campaigns, and premium accounts when we are financially capable. Your understanding and support would be highly appreciated in our entrepreneurial journey.
Reported by GetHuman3807570 on الثلاثاء ٢٢ أكتوبر ٢٠١٩ ٠٤:١٤
Hello, I am inquiring about the recent invoice I received. I was under the impression that this application was complimentary. If there are charges involved, I kindly request that you remove my information from your records. I am not interested in paying £50 per month for a service I did not anticipate being charged for. Your prompt attention to this matter would be greatly appreciated. Please confirm the cancellation via email. Thank you.
Reported by GetHuman3808002 on الثلاثاء ٢٢ أكتوبر ٢٠١٩ ٠٧:٢٩
I expressed my thoughts in the EU group regarding Brexit. Unfortunately, a user disagreed with my comment and restricted me. After reviewing LinkedIn's guidelines, I realized I did not violate any rules with my statement. I was using my personal account and not engaging in any malicious behavior, yet I was banned unjustly. I am disappointed that users can easily ban others through false reports and frustrated that I cannot reach customer support to address this issue. This ban not only affected my participation in the EU group but also impacts my work account. I have noticed similar experiences from other users in the forum who have struggled to receive support for over a week. It concerns me that the platform allows such easy bans without proper verification.
Reported by GetHuman-gdimitro on الثلاثاء ٢٢ أكتوبر ٢٠١٩ ٠٧:٤٨
I am having trouble setting up a new LinkedIn account. Initially, I encountered issues with my phone number being linked to another account and decided to delete the old profile to start fresh. However, as I attempt to create a new account, I am facing vague error messages without specific details on the problem. Recently, I received a message stating that my IP address has been blocked. I have been trying to apply for a crucial job opportunity through LinkedIn for two days now without success. I seek assistance in resolving the IP address block and any other obstacles preventing me from creating the account. Thank you. -TC
Reported by GetHuman3816959 on الأربعاء ٢٣ أكتوبر ٢٠١٩ ١٨:١٤
I recently accepted a free business premium trial offer on LinkedIn, which I found appealing and decided to try out. Unfortunately, due to my overwhelming workload, I neglected to keep up with personal matters, leading me to forget to cancel the trial before being charged. Upon reviewing my bank account, I noticed a $[redacted] charge from LinkedIn on October 23, five days after the renewal date. While I understand the charges for the extra days, $[redacted] is beyond what I can manage financially. I am willing to pay for the month used but cannot afford a full year's subscription.
Reported by GetHuman-wazinw on الخميس ٢٤ أكتوبر ٢٠١٩ ٠٠:٣٣
Hello, I am reaching out regarding the restriction placed on my LinkedIn account. I provided my ID for verification, but unfortunately, I received an email stating that my account will be permanently restricted. I respectfully request that this restriction be lifted. I acknowledge that there were violations of LinkedIn policies on my account, although they were unintentional. Due to the nature of my job, I was unaware that I may have been violating certain policies. I sincerely apologize for any errors on my part and commit to strictly following all LinkedIn policies and regulations in the future. My LinkedIn profile is crucial for my career, and I would deeply appreciate it if you could lift the restriction. Thank you for your understanding and I hope for a positive response from your end.
Reported by GetHuman-guptasri on الخميس ٢٤ أكتوبر ٢٠١٩ ١٩:٣٢
Please delete my account. Alexander Emric Jones is an American radio host and right-wing conspiracy theorist. He presents "The Alex Jones Show" from Austin, Texas, which is broadcast on the Genesis Communications Network nationwide and online. Wikipedia states that he was born on February 11, [redacted], in Dallas, Texas, USA, and resides in Austin, Texas. He was married to Kelly Rebecca Nichols from [redacted] to [redacted] and has a son named Rex Jones.
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١١:٥٥
Delete "My" Dam account. Translate to English-The Alex Jones Show is an American radio show hosted by Alexander Emric Jones, who is also known as a far-right conspiracy theorist. He presents the show from Austin, Texas, and it is broadcasted on the Genesis Communications Network throughout the United States and online. Wikipedia (English) See original description Description-Alexander Emric Jones is an American radio show host and far-right conspiracy theorist. He hosts The Alex Jones Show from Austin, Texas, which airs on the Genesis Communications Network across the United States and online. Wikipedia Born: February 11, [redacted] (45 years old), Dallas, Texas, USA Height: 1.78m Residence: Austin, Texas, U.S. Spouse: Kelly Rebecca Nichols (married 2[redacted]) Children: Rex Jones
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١١:٥٩
Please delete my account. Translation from Lithuanian: The following is information from the English page - Alexander Emric Jones is an American radio show host and far-right conspiracy theorist. He hosts The Alex Jones Show from Austin, Texas, which airs on the Genesis Communications Network across the United States and online. Wikipedia Born: February 11, [redacted] (45 years), Dallas, Texas, U.S. Height: 1.78m Residence: Austin, Texas, U.S. Spouse: Kelly Rebecca Nichols (married [redacted]–[redacted]) Children: Rex Jones
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١٢:٠٢
Please delete my account. Alexander Emric Jones, an American radio host and far-right conspiracy theorist, is the presenter of "The Alex Jones Show" from Austin, Texas. The show is broadcasted on the Genesis Communications Network across the United States and online. Born on February 11, [redacted], in Dallas, Texas, U.S., he stands at 1.78m and currently resides in Austin, Texas. He was married to Kelly Rebecca Nichols from [redacted] to [redacted] and has a son named Rex Jones.
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١٢:١٩
Please delete my account. Translate from English - Alexander Emric Jones is an American radio show host and far-right conspiracy theorist. He hosts The Alex Jones Show from Austin, Texas, which airs on the Genesis Communications Network across the United States and online. Wikipedia Born: February 11, [redacted] (45 years old), Dallas, Texas, USA Height: 1.78 m Residence: Austin, Texas, U.S. Spouse: Kelly Rebecca Nichols (married 2[redacted]) Children: Rex Jones
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١٢:٢٩
I received an email from LinkedIn two days ago notifying me that a second email address ([redacted]) was added to my account. I suspect fraud. When trying to log in using my correct email and password, it says "not recognized." Additionally, a friend informed me they received a nonsensical email from my account. I reassured them it was fraudulent. How can I resolve this issue?
Reported by GetHuman3827219 on الجمعة ٢٥ أكتوبر ٢٠١٩ ١٤:٢٥
Please delete my account. Translated from English - Aleksandras Emricas Jonesas is an American radio host and extreme right-wing conspiracy theorist. He hosts the "Alex Jones Show" from Austin, Texas, which airs on the Genesis network across the USA and online. Wikipedia. See original description. Description: Alexander Emric Jones is an American radio show host and far-right conspiracy theorist. He hosts The Alex Jones Show from Austin, Texas, which airs on the Genesis Communications Network across the United States and online. Wikipedia. Born: February 11, [redacted] (45 years old), Dallas, Texas, USA. Height: 1.78 m Residence: Austin, Texas, USA Spouse: Kelly Rebecca Nichols (married [redacted]–[redacted]) Children: Rex Jones
Reported by GetHuman-sarmatas on الجمعة ٢٥ أكتوبر ٢٠١٩ ١٤:٣٦

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