Someone has taken control of my LinkedIn account. The app on my phone will not conect t...
GetHuman3787981's customer service issue with LinkedIn from October 2019
Help with my LinkedIn issue
The issue in GetHuman3787981's own words
Someone has taken control of my LinkedIn account. The app on my phone will not conect to my account and I can not logo with my email and password. I also received a notifcation in my work email which is not my primary email for LinkedIn. This email told me someone had added an new email to my account (see below). * *Hi John,* *The email address *****@***.com was recently added to your LinkedIn account.* *If you don't want that email associated with your account after all, here's how to remove it:* ** Type https:**www.linkedin.com*e*v*?e**mvecf-k*vup*h*-we&lipi*urn%*Ali%*Apage%*Aemail*security*add*email*notification%*B*b*udlOYQ%*BSw*FcWI*ZZqg%*D%*D&t*nas&midToken*AQHQCHrjsFUwew&ek*security*add*email*notification into your browser* Sign in with your email address and password* Find Primary email in the upper left and click Change*Add* Click Remove next to the email address you're removing.** *Thanks for using LinkedIn and for helping us to keep your account secure.*The LinkedIn Team
GetHuman3787981 did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman3787981 fixed the problem
I finally found my way to LinkedIn Customer Support. And after they stopped actively on the account I had to send them photo identification to reset the account to change my email and password. I was never able to get through by phone and all the LinkedIn help suggestions required login to do anything. And because account email and password had been changed this was no longer a option.
Please help with my LinkedIn issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LinkedIn customer problems.
GetHuman3787981 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 7:30pm
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