LinkedIn Customer Service Issues

I signed up for LinkedIn Premium last month for the free trial but decided not to continue the subscription. On the **th of March, I received an email stating that they couldn't charge my subscription fee to my credit card because the transaction was declined. I assumed my subscription was canceled since the payment didn't go through. However, on the *st of April, £*** was debited from my account without authorization. This has put me in a difficult financial situation as I wasn't prepared to continue with the subscription. I didn't receive any reminders about the payment being processed. I request a refund for the unauthorized charge.

I'm trying to access my LinkedIn account but I can't remember the email associated with it. I need to update some school information but due to safety concerns related to my ex-partner, I changed my address to Texas. Unfortunately, I can't recall the email I used. The system is not recognizing my [redacted] address, which is valid. I would appreciate help in resolving this matter. Feel free to contact me via text at [redacted]. I urgently need to regain access to my account to adjust the address details, but I am unable to do so without knowing the email address linked to my account. Thank you for your assistance.

As the new office manager and social media coordinator at The Education Foundation of Palm Beach County, I recently attempted to create a LinkedIn page for our organization only to discover that one already exists. However, several staff members displayed on the page deny having LinkedIn accounts, hindering my ability to gain administrative access for updates. Furthermore, the website link provided on the page redirects to a different organization's website instead of ours. I am eager to utilize LinkedIn effectively for our organization and am seeking guidance on updating the current account or initiating a new one. Unfortunately, I have been unsuccessful in reaching Customer Service through the phone line. I kindly request for assistance or contact from a representative to address these issues promptly.

Dear community members, I am a freelancer from Northern Macedonia who recently worked on a project for a Dubai client, specifically for a company called "MLC Knowledge" regarding the creation of data for six employee profiles. The usernames for these profiles are: [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] Unfortunately, we faced challenges with the verification process due to prolonged communication delays. I kindly request an update on the status of these profiles so I can inform my client for them to proceed with the verification process. Thank you in advance for your assistance in resolving this issue. Best regards, Alex

Hello LinkedIn, My name is Fernando Mailleur, and some years ago, I created a LinkedIn account out of curiosity. Over time, I lost access to the email address associated with my account. I would like my account completely removed from listings so when my name, Fernando Mailleur, is searched on Google, it no longer shows outdated information referencing a criminal case. Several years ago, I engaged in a detective game, and that information is no longer relevant or accurate. Currently job hunting, I find it detrimental that potential employers come across my old LinkedIn profile suggesting a criminal case which could potentially impact my job prospects unfairly. Unfortunately, I am unable to log in to my old LinkedIn account due to not having access to the linked email address or remembering the password. Contacting LinkedIn for support is challenging without access. It would be beneficial if there were an avenue for individuals like me who have forgotten their passwords due to email access loss. I have previously reported the email linked to my LinkedIn account as hacked to the authorities. I kindly request the removal of my account to prevent it from appearing in Google searches tied to criminal activities. I assure you my intention is not to cause any harm to LinkedIn, but rather seek a resolution to this matter without legal involvement. Thank you for understanding my predicament. Best regards, Fernando Mailleur

Hello, on Monday, April 1st, I received an "InMail" message in my email inbox, [redacted] After clicking the message, I was prompted to log in to my LinkedIn account. I provided my email address and password, however, there was also a field asking for an "email password." Upon logging in, the message was missing from my LinkedIn inbox. Shortly after, I received an email from LinkedIn indicating that a new email address, [redacted], was added to my account with a removal link provided. Since then, I have been unable to access my account; LinkedIn does not recognize my email address or phone number. Given that I rely on LinkedIn for job searching, I urgently require access to my account. Your assistance would be greatly appreciated. Thank you, Amy

I have been working with Mr. F. from Executive Edge, who claims to be the Linkedin Wizard and promises a money-back guarantee on quality leads generated by his software within 3 months. Unfortunately, the software did not deliver leads relevant to my headset business. Mr. F. dismissed my concerns by suggesting I was computer illiterate. The software crashed several times, and Mr. F. reluctantly restarted it but failed to provide the promised business leads. Executive Edge is a one-man operation lacking professionalism and customer service skills. Additionally, Mr. F. sold me an inadequate website that has not attracted any business. When I attempted to transfer the site to a different host, Mr. F. refused to provide the necessary password information. He even threatened to withhold the website unless I removed my complaints, essentially holding it for ransom. My interactions with Mr. F. have been stressful, with him being condescending and unresponsive. This experience raises concerns about the type of businesses Linkedin associates with. - Carole-Lyn M. from Headsets4 U

I accidentally purchased the wrong LinkedIn Premium service, Recruiter Lite, instead of the trial I intended to try out, and I was charged $[redacted].88 for an annual subscription. I immediately canceled the subscription to prevent further charges. Now, I need assistance to fully terminate the service and seek a refund for this error. I must clarify: 1. Purchased the incorrect premium service (Recruiter Lite) 2. Chose the wrong plan (Annual) 3. Desire to end the service promptly with a refund of $[redacted].88 My name is Yaseen Hijazi, and I am in Sydney, Australia. You can reach me at [redacted]. Please contact me urgently for resolution. Feel free to request any additional details if needed.

I had signed up for a premium subscription to try out the service, but the monthly fee did not seem worth it. I was supposed to receive an email reminder about the trial cancellation, but it never came. Consequently, I was charged for the premium service without realizing it. I only used the premium features today to check if it had been canceled, but it hadn't. I would appreciate it if you could investigate this issue.

Since December [redacted], I have been attempting to access my LinkedIn account with over [redacted] contacts. On December 24, [redacted], a colleague informed me of a suspicious sales message sent from my account, which I did not send. I tried to log in without success and reached out to LinkedIn support through their phone numbers to no avail. I completed the "Been Hacked" form on their website but have not received any updates. Despite my decades of experience with computers and software, this lack of response is a first for me. I am disappointed in the lack of assistance from LinkedIn and Microsoft as a consultant/contractor who urgently needs to reconnect with my contacts.

**Subject: Erroneous Premium Service Charge** Hi Stefanie, I appreciate your message regarding my LinkedIn premium subscription. I received a notification that my subscription fee payment was declined. I did not provide updated credit card information as I intended to discontinue the service. Despite this, I see that I was mistakenly charged for the premium service. I am seeking a refund for this charge. I would appreciate your prompt assistance in resolving this matter. Thank you for your attention to this issue. Best regards, [Initials]

Hi, I want to address an incident regarding a message I received on LinkedIn that made me uncomfortable. Here is a paraphrased version of the email I received: Hello, I hope you're well. I came across your profile while searching for an old friend. I want to clarify that I didn't mean to intrude on your privacy or violate LinkedIn's policy. I just wanted to say that I find your profile impressive. I understand the purpose of LinkedIn and respect it as a professional platform. I would like to connect and share more about myself if you're open to it, but only if you're single and interested. I believe in the power of communication and mutual understanding. If you're open to it, please let me know. Thank you for considering my message. Take care, [redacted]

I urgently need a refund for an unwanted yearly subscription to LinkedIn Sales Navigator that was directly debited after the free trial. I initially signed up for a trial with Sales Navigator. I was alarmed to receive an email from PayPal today stating that I was charged for a one-year subscription ([redacted],78€). Today was supposed to be the last day for canceling the subscription, and I had already marked it on my calendar as the deadline (the subscription started on March 6, and today is April 5). Since I have not utilized the Sales Navigator and do not find it beneficial, it does not justify keeping such an expensive subscription. I have already reached out to PayPal to dispute and block this payment. I kindly request that you process the refund promptly as it would be illogical and unfair not to do so. I trust you will comprehend my situation and address this matter promptly. Looking forward to hearing back from you soon.

Last week, I received an anniversary announcement regarding a late friend, Patrick Tyrrell, who passed away suddenly in September [redacted]. I reached out to his spouse, who was unaware of his LinkedIn account created without her knowledge. I also contacted his former workplace, the NASWNM in Albuquerque, NM, for assistance in deactivating his account as they were unaware of its existence. Can you please help in deleting or canceling his account? I understand this request may be unusual, but any support you can offer would be appreciated. Sincerely, Kip Coggins Professor at NMHU, School of Social Work

Hello, I received this message regarding upgrading to Premium to continue searching. As a senior job seeker, networking is crucial for me, and I am not using LinkedIn to recruit or generate leads. I was surprised by this assumption based on my activity. I rely on LinkedIn to network and find job opportunities. Please assist me in correcting my account so I can continue my job search effectively. Thank you.

I am disappointed and frustrated with LinkedIn! I signed up for LinkedIn Learning on February 6, [redacted]. Without my permission, they automatically assumed I wanted to continue after the free trial. I did not authorize the R370 charge. I only noticed it on my bank statement later. I didn't even use the service, and they still charged me. Where was the notification that my trial was ending? Where was the option to cancel? This lack of communication and transparency is unacceptable. I will share this negative experience with others. I demand a refund.

Hello, I hope you are well. I am writing to request a refund for my LinkedIn Premium subscription. I was anticipating receiving an email clearly indicating that my membership was expiring. Additionally, as a college student, I do not utilize the platform extensively for networking purposes. I would like to kindly ask for a refund as it was an oversight on my part, and I had anticipated a more direct reminder from LinkedIn. Being a college student, I am unable to afford such expenses. I appreciate your assistance. Thank you.

For the past year, I've had trouble connecting with people on LinkedIn. The platform keeps asking for an email address that I don't always have. This is frustrating as I work in recruitment. I've tried seeking support on your customer site, but the provided information hasn't fixed the problem. I regret not reaching out sooner but I'm eager to see this matter resolved so I can freely connect with potential candidates. Thank you in advance for your assistance.

Hello, I'm Moldovan Teodor Claudiu, and I am the rightful owner of a LinkedIn account. I recently discovered that there is an account created using my name, profession, and location without my knowledge. Due to security reasons, I prefer to keep my profession confidential. My request is to have this unauthorized account removed, without the need for me to provide the corresponding email address and password. I appreciate your understanding and assistance in resolving this matter. Thank you. Teodor Claudiu Moldovan.

I signed up for Learning a few months ago but only used it once. I've been trying to cancel the service every time I see the deduction from my account, but have trouble finding the cancellation button. I have multiple accounts which I plan to merge soon to avoid confusion. I would like a refund for the last 3 months as I haven't used the service since the first month. Navigating to the cancellation page on LinkedIn was challenging, and I had difficulty finding customer service. I had to leave the site and use Google to find this chat box.