GetHuman2597467's refund request issue with LinkedIn from March 2019
Help with my LinkedIn issue
The issue in GetHuman2597467's own words
Cancel my subscription and request a refund. ... When I signed up, the sign up page provided the instructions to cancel my subscription if I didn't want to continue after the free trial - I was provided the URL linkedin.com slash sales slash settings. It was wrong - that was NOT the right place to cancel a subscription. **I only had a cell phone at the time I was trying to cancel. I had to hunt for the correct page, and then when I tried to request a refund I was pushed to the mobile app. I couldn't find a way to contact the billing department on the app. I ended up resorting to Google to find a way to reach LinkedIn and ended up on gethuman.com. I found an email from LinkedIn giving proper instructions, but by then it was too late. Gmail pushes all the emails from LinkedIn to the "Social" tab which I never check because I do not need to check my email every time someone posts on Twitter or LinkedIn or other such websites. I currently have ten thousand four hundred thirteen emails in the "Social" folder on Gmail. I kind of counted on the information provided by LinkedIn to be correct when I wanted to cancel the trial subscription! **I would like a refund of the amount billed for the first billed month of the premium subscription due to LinkedIn made it extraordinarily difficult to cancel the subscription. At this time, I have managed to cancel the subscription, but I would like LinkedIn to refund the Eighty Eight dollars that they billed me.
Their website apparently changes so often that it is frustrating and difficult to find what you are looking for in the places they have been previously. There is TOO MUCH CONTENT on the website. Keep it simple. Your consumer base is business people and we don't have time to ***** around on your website looking for something as simple as a way to cancel a subscription.
I would like a refund of the amount billed for the first billed month of the premium subscription due to LinkedIn made it extraordinarily difficult to cancel the subscription. At this time, I have managed to cancel the subscription, but I would like LinkedIn to refund the eighty eight dollars that they billed me.
I would love to tell you how long I have been a LinkedIn member, but I couldn't find that information in less than two minutes, so I quit looking. As stated before, there is too much content and it is difficult to quickly find simple information. I have been a member for approximately six to seven years.
Well, I was contemplating driving to their complex since their campus address is the only information given when you try to reach them by phone, but I won't since I am in Washington State (What? they haven't moved their headquarters to Seattle yet?!) and they are in California.
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