LinkedIn Customer Service Issues

I signed up for a free trial of LinkedIn Premium on my iPhone through the app on 24/01/[redacted]. Upon realizing it wasn't for me, I attempted to cancel the subscription on my iPhone, but kept receiving an error message with a sad face. Despite my efforts, the subscription wasn't canceled, and LinkedIn charged me £[redacted].00, causing financial strain. I tried to reverse the payment at my Lloyds Bank branch in Leigh on Sea, Essex, UK. I am now seeking a full refund for the amount charged. The order number is [redacted], and the receipt number is [redacted]06. The last four digits of my Business Debit card (Visa) are [redacted], and the bank account number ends in [redacted]. I made multiple attempts to cancel within the trial period, but the system error prevented me from doing so. I kindly request assistance in recovering the £[redacted].00. Thank you.~Nicholas P.

Hello, this is Chris N. I want to report that I was targeted by a scam where someone pretended to be a hiring manager at Blockchain Inc. They tried to get my sensitive information through LinkedIn messages. The person then posed as a LinkedIn member in another message thread on January 30th, [redacted]. After sorting out the situation, I warned the impersonator not to use my personal data that same evening. The following day, on January 31st, LinkedIn Security blocked my access, even though I hadn't tried to log in or post anything on LinkedIn after that incident. Last Friday, while working on my annual tax report, my tax assistant advised me to contact LinkedIn Security to prevent those who already had my sensitive data from accessing my profile and posting on my behalf. Please get in touch with me as soon as possible. Thank you. Chris N.

Hello, I previously reached out via email regarding an issue with my LinkedIn account, registered under the name Steve T. My account was initially linked to an Outlook address that was deleted by Outlook due to inactivity. Now, when I attempt to log in to my active LinkedIn account, it does not recognize my email address. This has left me unable to access my account, which contains my profile and over [redacted] connections. I was only sent a verification code in response to my email requesting help. I would greatly appreciate any guidance or assistance you can provide on how to use the verification code to log in. My mobile number is [redacted]8, which is also not being recognized. This situation is becoming very frustrating. Please assist me in logging in or delete my account under Steve T, which includes details of my current employer, Coop Legal Services. For further verification, you can reach me at [redacted]8 or via my alternate email address, [redacted] Any help would be welcome. Thank you, Steve Tickett.

I received a message that appears to be from LinkedIn regarding an ad submission for the Shanghai campaign. The email indicates that the ad with the headline 'GAN - Global Search Firm' needs revision due to a nonfunctional site. The message outlines specific issues that need to be addressed with the URL before resubmitting the ad for review. It also mentions contacting Customer Service for any questions. I am concerned this may be a hacking attempt related to our company page.

After updating the Lynda.com app on my iPhone XR with the latest IOS 12, I encountered an issue when trying to access LinkedIn Learning within the app. Every time I clicked on the "Open LinkedIn Learning" button, it froze my iPhone and I had to restart it. To temporarily solve this problem, I discovered a workaround. Simply launch the Lynda.com app and tap on "Open LinkedIn Learning." When the app freezes your iPhone, press the restart button closest to the back camera. You'll hear a click sound and the screen will go black. Press the screen, swipe up, and the Lynda.com screen should function correctly.

Hello LinkedIn Help Centre, I am Sitharam Kandala. I created a LinkedIn account on February 26, [redacted], with the email [redacted] I also subscribed to the premium account and paid 2,[redacted] INR. I am unable to access my LinkedIn account even after paying for the subscription. When I try to access it, I receive a message stating my account has been permanently restricted for violating the LinkedIn User Agreement and Professional Community Policies. If you cannot restore my account, please refund the 2,[redacted] INR promptly. I have not received a response from your side for 10 days. If this issue is not resolved, I will escalate it to the consumer court. Best regards, Sitharam Kandala

Hello, I am writing to request a refund for the charge of R373.74 that was debited on 08/03/[redacted]. I am currently unemployed and signed up for the premium package on a trial basis only. The money taken was meant for my family's groceries, and I did not authorize the charge. I have canceled the premium subscription; however, I am unsure if the cancellation was successful as I receive an error whenever I try to review my account. The system does not allow me to remove my card details without adding new ones, which I do not wish to do. I am hopeful that the refund process can be expedited, and I appreciate your prompt attention to this matter. Thank you. Best regards, S.F. Mbokazi

I signed up for a one-month free trial to research candidates for employers. Despite contacting a candidate with no response, I forgot about the subscription until my calendar alert. I then spent over an hour trying to cancel online without success. After calling three times for help and contacting Paypal for support, the issue remained unresolved until now. I had a frustrating conversation with Cai and Hope regarding a coerced purchase approval document. I demand a refund within seven business days or I will escalate this matter to various media outlets and seek legal action. Your company's actions have caused me unnecessary stress. Please resolve this immediately.

I have been trying to subscribe to the premium membership on LinkedIn for 45 days now. Despite the efforts of their support team, the issue remains unresolved. Neither can support activate the premium membership for me, nor can I pay for it using my credit card (even though I was already charged by iTunes). I am feeling extremely frustrated as the problem persists. I am reaching out for assistance in escalating this matter to a higher authority for a prompt resolution, as I have lost hope in the support team's ability to fix the issue.

I am having trouble subscribing to the premium membership on LinkedIn. Despite 45 days of escalations and research by LinkedIn support, the issue remains unresolved. Frustratingly, neither support can enable the premium membership for me nor can I pay for it using my credit card, even though iTunes has already charged me for it. I am reaching out for help to escalate this matter to a higher authority for immediate resolution as I have lost hope in the current support team's ability to fix the problem.

Subject: Trouble Accessing My Linkedin Account Case: [redacted]35 Hello, I am reaching out because I've been unable to access my Linkedin account for several weeks now. I'm receiving messages from contacts who are unable to reach me there. I'm unsure why this is happening since I haven't used the account for anything negative. There was no indication that there was a limit to the number of people I could connect with on the basic account. The people I've tried to connect with have also reciprocated, so it's puzzling why this issue is occurring. I am requesting assistance to restore access to my basic Linkedin account. My wife, Sharon Landsmann, has a paid subscription for her account, and I mean no harm if I inadvertently violated any terms. I await your prompt response. Best regards, Arie Landsmann For communication, please reach me via [redacted] Thank you

It has been 45 days since I first contacted LinkedIn support for help, but the escalations and research they have done so far have not been able to identify or resolve the issue I am facing. I am extremely frustrated by the fact that I cannot get my premium membership enabled even though I have tried to pay for it with my credit card, which has already been charged by iTunes. I am reaching out for assistance in escalating this matter to a higher authority for prompt resolution, as I have lost hope that the support team will be able to fix this problem.

Hello, I currently have a personal LinkedIn account, but I've created a business account. I've been attempting to transfer my contacts from the old one to the new business account, but I'm facing some issues. Whenever I try to log in to the new account, I receive a message stating suspicious activity. After entering a code sent to me, it prompts me to reactivate an old account, which I don't want to do. When I choose to cancel, the cycle repeats. Any help would be appreciated. Thank you. Regards, Neal Badger, Ace Repairs.

I was surprised to discover my LinkedIn account was hacked and my bank notified me of a Rs [redacted] charge for LinkedIn premium renewal. Unable to afford this unexpected charge and concerned as I canceled the subscription right away. Given my financial situation and the unauthorized use of my account, I am unable to bear this expense and kindly request an immediate refund. I am struggling financially and every rupee matters, especially for basic necessities. I urge for your assistance, swift action, and understanding in this matter. I have not utilized the premium services and believe my account has been misused. Your support and cooperation in processing the refund would be greatly appreciated.

Hello, I am currently interning at Gartner, and I recently signed up for the 1-month free trial for Sales Nav with the intention of canceling before the billing date due to the temporary nature of my internship. Unfortunately, I was billed the full amount despite my efforts to cancel on time. As a college student, I cannot afford to continue this subscription and would like to request a refund for this misunderstanding. Thank you for your attention to this matter. Regards, Alex Scigliano

I recently registered for an account but encountered an issue with the page constantly refreshing, which led to my account being restricted. I am seeking assistance in resolving this matter so I can proceed with setting up my profile. I assure you that I have not engaged in any activity warranting this restriction, and I do not have any Chrome extensions that may be causing the website to malfunction. I am perplexed as to why this continuous refreshing is occurring, but it is imperative that my account access is restored promptly.

I'm having trouble accessing my information on LinkedIn after deleting my old email account. I deleted [redacted] and need to retrieve my resume. I created a new account [redacted], but need help transferring my old information. Can you assist me in accessing my old account or moving the data to my new one? I need my resume urgently as I've transitioned to digital copies and now only possess a partial one. I am eager to find work and improve my situation. I would appreciate better customer service support as well. Thank you.

I am following up on my case as I have not received any helpful feedback, which is unacceptable. I know it's the weekend, but I need some sort of response. £96.54 was deducted from my account without a clear description. The payment reference number given by my bank is [redacted]. My premium account has not been reactivated for the past 3 months, as shown on my account statement. Please reply to my query. I am frustrated and contemplating sharing my experience on social media. The transaction on my statement reads as LINKEDIN-[redacted]*[redacted].

After registering my account, the website repeatedly loaded rapidly, leading to my account being unfairly restricted. I am seeking assistance to have my account restored to set up my profile. I have not engaged in any activity to warrant the restriction. I can confirm I do not have any Chrome extensions that might impact the site's performance. The continuous refreshing of the link is puzzling, but it has resulted in my account being restricted, a situation that requires a resolution.

I am reaching out again regarding my case as I have not received any helpful feedback, which is unacceptable. Despite the weekend, I urgently require some assistance. An amount of £96.54 was deducted from my account without a clear indication of its purpose. My bank provided a payment reference number: [redacted]. I have not reactivated my premium account for the past three months, as reflected in my account records. Your prompt attention to this matter would be greatly appreciated. I was considering sharing my frustration on social media, as shown on my bank statement: LINKEDIN-[redacted]*[redacted].