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The issue in GetHuman-evalopez's own words
If I was charged for the course I took yesterday in purchasing, I was not aware it was a charge and thought it was free included in the premium offer ... Hi,*I was charged yesterday £**.** which I was not aware of, it may be the course I took in purchasing but it was not acceptance or warning of changes, please refund the money please.*Today I have also cancelled the premium option as it has my credit card details, can you please make sure that it has been cancelled properly and that my credit card details are not stored anymore?*Kind regards,*Eva Lopez
Refund £**.** and make sure that the premium account has been cancelled properly and that my credit card details are not stored in your records anymore so you cannot take payments without me knowing I have been charged.
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