I received an offer from LinkedIn via my host provider – Bluehost.com – for a short ser...

GetHuman2187112's customer service issue with LinkedIn from February 2019

Help with my LinkedIn issue
The issue in GetHuman2187112's own words
I received an offer from LinkedIn via my host provider – Bluehost.com – for a short series of "free" training videos on the WordPress Gutenberg upgrade. I signed up, including giving a credit card number, and explored only that particular series of training videos on Gutenberg. **The information was not of a nature that I found useful, and I did not peruse any other resources on your site. I thought I understood that this particular video series on Gutenberg was a free sample and I would not be billed for anything further unless I choose to join LinkedIn.**In reviewing my recent credit card statements, I see two charges from LinkedIn on ********* and *********, each for $**.**. To be clear, I do not need your services and have not accessed anything you offer other than sampling that one free video series. **I feel I did not authorize my account to be billed these two months of charges. I want to cancel my account with LinkedIn and I expect a refund to my credit card for these unused services.**Dan Schultz*user name: *****@***.com

GetHuman2187112 did not yet indicate what LinkedIn should do to make this right.

How GetHuman2187112 fixed the problem
LinkedIn is incredibly difficult to contact. PERIOD! I wandered around their site for at least *** hour and finally found an option for "Live Chat"**Here is the page I found it at - scroll down to the bottom:*https:**www.linkedin.com*help*learning**The email option did not work, but the support specialist I chatted with had my account canceled and a full refund issued within ** minutes - ask them to send you email verification, too.**Good luck!
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LinkedIn

Customer service issue
Reported by GetHuman2187112
Feb 12th, 2019 - 3 years ago
Fixed
GetHuman2187112 shared how to fix
Seen by 16 customers so far
Similar issue to 39144 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman2187112 started working on this issue
Feb 12th, 2019 1:37am
GetHuman2187112 confirmed the issue is fixed. Hooray!
Feb 12th, 2019 2:07am

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