Hi!**Previous case number: *******-*********We were trying to close an ad for a job for...

GetHuman2145989's customer service issue with LinkedIn from February 2019

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The issue in GetHuman2145989's own words
Hi!**Previous case number: *******-*********We were trying to close an ad for a job for months (I believe it has finally been closed), but it didn't appear in our 'Manage jobs' section and in fact it still doesn't, despite it now apparently having expired!* *This is the ad: https:**www.linkedin.com*jobs*view***********?trk*eml-pillar*reminder*view&trkEmail*eml-jobs*pillar*list*expiration*reminder-null-*-null-null-x**h*d*jqvaep****a-null-neptune%*Fjobs%*Eview**But the only thing that appears in our 'Manage jobs' page is:**Draft (*) (a blank test posting that we didn't use)*Open (*)*Closed (*)**We were charged £***.** despite not being able to delete the ad, and when I tried to get help, the customer service person copy-pasted the instructions to delete a job posting -- ignoring the fact that I was requesting support because we COULDN'T delete the posting. **How can we dispute the billing?**Thank you!**Aoife Dunphy*Raw Vision******@***.com
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LinkedIn

Customer service issue
Reported by GetHuman2145989
Feb 6th, 2019 - 3 mons ago
I have an issue with LinkedIn too
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Timeline
GetHuman2145989 started working on this issue
Feb 6th 2:06pm