Use my brand new account for the first time so I could connect with an individual I hope to network with while attending school in Seattle. ... I made a LinkedIn* account just today and because of an inadvertent, improper use of their name in an article they have permanently locked me out of my account. I really need to use these services for my professional needs and networking. If I can access my account and delete the improper use of their company name from off of my account I promise to never make this mistake again. It doesn't seem right that they should lock me out from their services and my account permanently when I made a simply honest mistake. Isn't their anyone who will talk to me about this? I really need to use the services at LinkedIn*.**I can't really do much to fix this problem on my end. I am trying to contact their support center so they can help me fix the problem.
This was frustrating because I really didn't intend to improperly use their services and using their name logo improperly was not my intention. I know that saying "I didn't know" seems a bit impertinent, but I seriously have never used such online web services before and I really was not aware that to use the companies name or logo in an article or profile post was wrong. (and especially for using it on their own website). If I could have access to my account I can either delete the post for good or change the title of the article as improper use of their name was not what I realized I was doing.
I would like this problem resolved by customer service actually responding to their customers pleas for forgiveness. After searching around a bit on the help pages for the website I noticed that other potential users have been permanently banned not unlike myself, have made comments to the company requesting answers on how to resolve the issue and no resolutions were suggested by LinkedIn* customer support or acted upon. If they allow me to access my account and change the title of which my alleged infringement resulted from then this issue can be easily resolved. I just need some cooperation here!
I am a sincere and honest individual who has no criminal record aside from two speeding tickets about * years ago. I attempt to be polite and upstanding (honest perhaps even to a fault at times), and I simply wish to connect with colleagues and other professionals through the LinkedIn* services on a professional basis. I don't wish to infringe upon any company policies and I try to take responsibility for my own actions and correct my mistakes whenever possible. Seriously, if making one mistake on a brand new account is grounds for permanent account ban, then what good is the service or customer support if we can't even rely upon them for help? Why I'm a good customer: I wish to simply use the service for the purpose that I signed up for it and follow policy, like I've always done with any company when I have used their services.
I've attempted to make a counter-notice appeal which still has not been uploaded and is still displaying a loading icon which continues incessantly to rotate even though I attempted to register the appeal over ** minutes ago. I attempted to call their number at (***) ***-****, and due to high call volume, and no voice-mail message accessibility at this time, I was not able to contact LinkedIn* by phone either. If their company continues to treat customers (or potential customers) in this manner who are trying to honestly and simply use their services for honest means, I can't imagine that their company is going to continue to be considered a user-friendly service.