Good afternoon, **I am writing as I have been facing a huge misunderstanding that I con...

GetHuman1960761's customer service issue with LinkedIn from January 2019

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The issue in GetHuman1960761's own words
Good afternoon, **I am writing as I have been facing a huge misunderstanding that I consider as a proper scam from your company. **I am a job seeker and have recently lost my job, therefore, I decided to subscribe Linkedin Premium for one month as I have done it in the past and have always been happy with this service. **I subscribed on November **th put my bank details for this month free trial (as I know that the following month I'd have to pay and was willing to do so due to the greta service received in the past). **I then got an email with my invoice total amount of £*.** from Linkedin. It is mentioned Linkedin Recruiter Lite and I (as I am a job seeker signed up for a Premium account) why would I get a recruiter account while I am not a recruiter but a job seeker.**I started using it and thought i was using the Premium service as for me obvioulsy I am a job seeker, but it seems that you made me subscribe to PREMIUM* RECRUITER LITE, without getting me to sign up for this and informing me that after one month trial I will be charged yearly with an amount almost reaching £****! **I haven't unsubsribed on December **th **** as I was and still am looking for a job at the moment, then when I checked my bank detailed I noticed i got charged for a yearly subscription! I have never signed for it first and secondly in any email* forms you are mentioning the amount, if I had seen this i would have known that it was not Linkedin premium due to the high price.**My bank told me to get in touch with you, I would urgently need to solve this matter as such an amount is crazy, I haven't been informed and consider this as a big scam.**Looking forward to hearing back from you soon.**Regards,**Pauline Baneyx
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LinkedIn

Customer service issue
Reported by GetHuman1960761
Jan 14th, 2019 - a mon ago
I have an issue with LinkedIn too
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Timeline
GetHuman1960761 started working on this issue
Jan 14th 1:07pm