Hi there, I'm trying to help my father who is not very computer literate to sort out hi...

GetHuman-fabsanch's customer service issue with LinkedIn from January 2019

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The issue in GetHuman-fabsanch's own words
Hi there, I'm trying to help my father who is not very computer literate to sort out his linkedin account.*He has retired and doesn't have access to his work email any more (this email is the one he registered linked in with).*I cleaned his browser cache*history and he claims that after that his linked in profile information (all his work history) has disappeared.*He created a new linked in account with his personal email and I've merged it with his linked in work account following a guide.*He can not receive the confirmation pin on his work email any more to confirm his identity, so when trying to login to his linked in work account to check it sends a code that we can not get to.*So * questions:**. Where is his missing profile information?**. Is there a way to see if he has setup any other accounts and forgot the login?*Thank you,*Best regards,*Fabricio

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LinkedIn

Customer service issue
Reported by GetHuman-fabsanch
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 32602 others
0 customers following this

Timeline

GetHuman-fabsanch started working on this issue
Jan 9th, 2019 10:38am

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