Tried to get into my Paid Premium Account to access Learning with content. Or...

GetHuman1836899's customer service issue with LinkedIn from December 2018

11 views | 30195 similar | 0 following
Help with my LinkedIn issue
First: share to improve GetHuman1836899's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1836899's next move: call LinkedIn.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1836899 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1836899's own words
Tried to get into my Paid Premium Account to access Learning with content. Originally tried to login with email and password, and was denied with "An unexpected error has occurred. Please try again." Kept trying and received "Unauthorized*You must be authenticated to access this page." Clicked Forgot Password. *Received email to change LinkedIn password, clicked the link and entered new password reset. Able to log in once. When attempting to log in again with new password, again received "Unauthorized*You must be authenticated to access this page." **How do I fix this, and make it stick?**PS: Your customer service (lack thereof) is terrible with little access to support with meaningful documentation. Impossible to reach a human … and you call yourself social collaboration and networking? I think not.

GetHuman1836899 did not yet indicate what LinkedIn should do to make this right.

How GetHuman1836899 fixed the problem

We are waiting for GetHuman1836899 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1836899 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1836899
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 30195 others
0 customers following this


GetHuman1836899 started working on this issue
Dec 27th, 2018 1:02am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers