Tried to get into my Paid Premium Account to access Learning with Lynda.com content. Or...

GetHuman1836899's customer service issue with LinkedIn from December 2018

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The issue in GetHuman1836899's own words
Tried to get into my Paid Premium Account to access Learning with Lynda.com content. Originally tried to login with email and password, and was denied with "An unexpected error has occurred. Please try again." Kept trying and received "Unauthorized*You must be authenticated to access this page." Clicked Forgot Password. *Received email to change LinkedIn password, clicked the link and entered new password reset. Able to log in once. When attempting to log in again with new password, again received "Unauthorized*You must be authenticated to access this page." **How do I fix this, and make it stick?**PS: Your customer service (lack thereof) is terrible with little access to support with meaningful documentation. Impossible to reach a human … and you call yourself social collaboration and networking? I think not.

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LinkedIn

Customer service issue
Reported by GetHuman1836899
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 30195 others
0 customers following this

Timeline

GetHuman1836899 started working on this issue
Dec 27th, 2018 1:02am

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