Before contacting them, items GetHuman-trinalo may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman-trinalo's own words
The response to case *******-****** does not assist. I have an account linked to an e-mail and phone number I no longer have access to and do not know my password to change it. I need the account changed to my new e-mail address so I can then request a change to my password. I was given the link but once I sent my license but everything goes back to the other e-mail address so it does not assist.
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