Hi, *I was recently charged for another year of LinkedIn Premium even though I had decl...

GetHuman-ccoutinh's customer service issue with LinkedIn from December 2018

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Hi, *I was recently charged for another year of LinkedIn Premium even though I had declined the transaction. On November **th, I received the following email from LinkedIn: **Dear Claudia, * Thank you for being a LinkedIn premium subscriber. * *We recently attempted to charge your subscription fee to the credit card on file, however we were unable to do so because the card issuer declined the transaction. * *To avoid losing access to premium account features, please update your credit card information or enter a new credit card. * *Please note that your subscription will expire in ** days if you do not update this information and you may be subject to new pricing for your current account level. * *If you have questions about your account, please contact LinkedIn's Customer Service. * *Thank you for using LinkedIn! * *--The LinkedIn Team "**I declined the Premium charge with a purpose and no longer need it. It charged the card for the full yearly amount and I demand to be refunded for this as made a point to decline the transaction. My company is now paying for my SalesNavigator account and I no longer need premium. **My bank is requesting that I get written confirmation that you are refunding the amount. Please confirm as soon as possible.**Thank you!**Claudia Coutinho-De Somma
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Customer service issue
Reported by GetHuman-ccoutinh
Dec 4th, 2018 - a mon ago
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GetHuman-ccoutinh started working on this issue
Dec 4th, 2018 2:14pm