Hi, *I was recently charged for another year of LinkedIn Premium even though I had decl...

GetHuman-ccoutinh's customer service issue with LinkedIn from December 2018

1 view
 | 
26435 similar
 | 
0 following
Help with my LinkedIn issue
First: share to improve GetHuman-ccoutinh's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-ccoutinh got the right customer help using our suggestion.
Before contacting them, items GetHuman-ccoutinh may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman-ccoutinh's own words
Hi, *I was recently charged for another year of LinkedIn Premium even though I had declined the transaction. On November **th, I received the following email from LinkedIn: **Dear Claudia, * Thank you for being a LinkedIn premium subscriber. * *We recently attempted to charge your subscription fee to the credit card on file, however we were unable to do so because the card issuer declined the transaction. * *To avoid losing access to premium account features, please update your credit card information or enter a new credit card. * *Please note that your subscription will expire in ** days if you do not update this information and you may be subject to new pricing for your current account level. * *If you have questions about your account, please contact LinkedIn's Customer Service. * *Thank you for using LinkedIn! * *--The LinkedIn Team "**I declined the Premium charge with a purpose and no longer need it. It charged the card for the full yearly amount and I demand to be refunded for this as made a point to decline the transaction. My company is now paying for my SalesNavigator account and I no longer need premium. **My bank is requesting that I get written confirmation that you are refunding the amount. Please confirm as soon as possible.**Thank you!**Claudia Coutinho-De Somma
GetHuman-ccoutinh did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman-ccoutinh fixed the problem
We are waiting for GetHuman-ccoutinh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would LinkedIn email you?
This email address isn't valid
Follow this issue
See how GetHuman-ccoutinh fixes it.
This email address isn't valid

LinkedIn

Customer service issue
Reported by GetHuman-ccoutinh
Dec 4th, 2018 - a mon ago
I have an issue with LinkedIn too
Not resolved
Seen by 1 customer so far
Similar issue to 26435 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ccoutinh started working on this issue
Dec 4th, 2018 2:14pm