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The issue in GetHuman-kimanhly's own words
I signed up for the premium free trial but never got any email regarding a reminder for renewal. So the first time I got charged I just let it go thinking maybe I just missed the email and I would see the next one, but I just got charged again (********) and checked my email and I never got a reminder, even for the first charge. I'm currently a really broke college student and now have -$**.** in my bank account and last week my car stopped because it ran out of gas so I would really appreciate a refund. I originally signed up*agreed to the free trial on my phone and couldn't find a link to cancel through mobile. I was just now able to cancel since I got access to a laptop.
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