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Before contacting them, items GetHuman1645349 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1645349's own words
Hello,**I’m working on the account for Ron Pequette. **He has two profiles:***)*Can’t access email (old work address) and does not know password. This is where all of his profile data and connections are.**)*Have a working updated email and password. Blank profile.**The question is how can we get is old profile updated with the new email and password. I have gone through he verification process but it now says “email already exists”, which is does.**Can you manually correct his existing profile with the updated email and password? **It would be great if I could actually talk to someone in support. I have an open case but no one is getting back to me. **Thanks,**Sandra
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