LinkedIn asked me to log in, which I never do, it’s an app on my phone, always logged i...

GetHuman-shanderc's customer service issue with LinkedIn from November 2018

Help with my LinkedIn issue
The issue in GetHuman-shanderc's own words
LinkedIn asked me to log in, which I never do, it’s an app on my phone, always logged in. When I did that they asked me to change my password, when I did that, they said my account was restricted!! WHAT??? I have *,*** contacts and I need them for work!!**I need my account unrestricted ASAP*S*****@***.com

GetHuman-shanderc did not yet indicate what LinkedIn should do to make this right.

How GetHuman-shanderc fixed the problem
Hi, None of the numbers I found on Google have a valid number, most were a recording offering “Lindedin’s” address only (no way to talk to a person). I had the best result contacting them via a message on their Facebook page, that, & sending messages on any Google match that allowed me to send “LinkedIn” a message. They asked for my ID, I uploaded it, & a “case” was created. In my case someone had accessed my LinkedIn from another computer, in another Country!
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LinkedIn

Customer service issue
Reported by GetHuman-shanderc
Nov 28th, 2018 - 2 years ago
Fixed
GetHuman-shanderc shared how to fix
Seen by 5 customers so far
Similar issue to 25249 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman-shanderc started working on this issue
Nov 28th, 2018 6:20am
GetHuman-shanderc confirmed the issue is fixed. Hooray!
Nov 29th, 2018 6:49am