My User Account Name is Terri Ferrante. I placed a business ad for my firm to hire an...

GetHuman1525899's customer service issue with LinkedIn from November 2018

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The issue in GetHuman1525899's own words
My User Account Name is Terri Ferrante. I placed a business ad for my firm to hire an attorney. On October *, ****, our firm prepaid the advertisement by way of Pay Per Click Value Pack for $***.**. We were given $*** worth of Pay Per click Value Pack for $***. We were advised the job would not post after the $***.** ran out. The Order number is **********. We closed out the advertisement on November *, ****. On November *, **** we received an invoice in the amount of $***.** that was paid via the firm's American Express card. We should not be charged any amount since we prepaid $*** and were advised via email that the job would not post after the funds expired. Please contact me at *****@***.com, *****@***.com or ***-***-****. I have the receipts, emails, etc. if you need for me to forward them to you. I must say I am very disappointed that I cannot contact a representative via telephone. Thank you. Terri Ferrante
Refund the credit card on file for the $**.** for non-authorized fees.
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LinkedIn

Job Posting
Customer service issue
Reported by GetHuman1525899
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 21897 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman1525899 started working on this issue
Nov 8th, 2018 8:55pm
GetHuman1525899 indicated the issue is not fixed yet.
Nov 12th, 2018 1:48am

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