My account was hacked* my name, photo and details changed and emails sent to all my con...

GetHuman1521985's customer service issue with LinkedIn from November 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1521985's own words
My account was hacked* my name, photo and details changed and emails sent to all my contacts from my account. The account was blocked but reopened by LinkedIn after I requested they unblock it and did an account verification. My details, photos etc were not restored and all my contacts (*****) were responding to the spam not knowing it wasn’t me who sent it. I tried to deal with the situation as best I could. At the same time the same false identity who had hacked my account tried to contact me again so clearly this person is running rampant thrpughLinkedin. I am not sure what prompted LinkedIn to do so but you have blocked my account again without explanation. I have done another verification and requested it be opened again. I use LinkedIn regularly and this is damaging my reputation very badly to the point I will have to do serious damage control. I want the account reopened all the spam emails removed and some sort of support in minimizing the negative impact this is having on me. As a start I would like all the spam email removed and blocked (there are no options to do this in LinkedIn which is a design flawI believe). I also want to say I think LinkedIn should take some responsibility in protecting all its users

GetHuman1521985 did not yet indicate what LinkedIn should do to make this right.

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Customer service issue
Reported by GetHuman1521985
Nov 8th, 2018 - 4 years ago
Seen by 20 customers so far
Similar issue to 21741 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman1521985 started working on this issue
Nov 8th, 2018 5:18am
GetHuman1521985 indicated the issue is not fixed yet.
Nov 9th, 2018 6:13am
GetHuman1521985 indicated the issue is not fixed yet.
Nov 9th, 2018 6:14am

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