Good morning**I am a career consultant in NZ and as such I write clients' CVs and their...

GetHuman-lynley's customer service issue with LinkedIn from October 2018

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The issue in GetHuman-lynley's own words
Good morning**I am a career consultant in NZ and as such I write clients' CVs and their Linked In Profiles.**I am currently working with an executive who has * LI accounts and I want to remove one, and if possible, merge the connections she has. I have gone through your process which was easy enough but when I submitted her email and password, it came back saying "you can't merge in to the same account" or similar.**I have spent a lot of time updating one. The other has nothing other than ** connections and an out of date image.**Your online tutorial says to sign in to the account you want to keep and add the email and password of the account you want to close, which I did but got the above message. This seems to be because both have the same email and password.**The other weird thing I don't understand is that even though there are * different accounts with different URLs, when you are in one account, some of the info shows from the other account? Clearly they are connected.**This is the account I want to keep:*https:**nz.linkedin.com*in*christine-shriane-*****a****This is the account I want to delete:*https:**nz.linkedin.com*in*christine-shriane-a****b****Let me know if you need her email and password.**Thank you in advance.**Regards Lynley Drain**My Linked In account in case you need verification:**https:**www.linkedin.com*in*lynleydrain*
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LinkedIn

Customer service issue
Reported by GetHuman-lynley
Oct 18th, 2018 - a mon ago
I have an issue with LinkedIn too
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GetHuman-lynley started working on this issue
Oct 18th 9:37pm