Before contacting them, items GetHuman1365617 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1365617's own words
A client I represent has lost their account information and therefore cannot access their account. They are not aware of the email associated with their account as the person who set up the account in not longer with the firm and un-contactable. They have delegated the responsibility to me to regain their account credentials and access to their account. I am specifically asking how would one find out the email associated with their own account and recover their password? Lastly, making a new account is not an option as they have followers on the existing account they want to keep. Thank you
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