Before contacting them, items GetHuman1204664 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1204664's own words
Hi, *I believe my account has been hacked. I had an account under *****@***.com and I have tried to login tonight and it say the account does not exist but I try to create a new account under same email and it says it already exists. I believe my employer may have signed into it whilst I was away and deleted account as funnily enough I have a new account blank setup under my work email *****@***.com which had the same password my original account had can you help me please.**Kind Regards*Andrew Matthews
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