I am hoping someone can explain why I am having to chat with support in order to help s...

GetHuman1184474's customer service issue with LinkedIn from September 2018

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The issue in GetHuman1184474's own words
I am hoping someone can explain why I am having to chat with support in order to help someone find me on LinkedIn? When did searching for someone on this sight become such a circuitous and frustrating experience?**Venting aside, I would really like to know how to find someone. I have been through the FAQs, and the search results are incomplete or no longer relevant. We can not search by email address, and the directions in the link below point to a "More Options" link three pages deep that no longer seems to exist:**https:**www.linkedin.com*help*testing*answer*******inviting-people-to-connect-using-their-individual-email-address?lang*en**I feel like the whole point of LinkedIn is that people who don't know me well can look me up and get a feel for my professional history. I cannot even find myself from someone else's profile that I just helped them build (and vice versa). This is very disconcerting.
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LinkedIn

Customer service issue
Reported by GetHuman1184474
Sep 22nd, 2018 - 3 mons ago
I have an issue with LinkedIn too
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GetHuman1184474 started working on this issue
Sep 22nd 7:06pm