My name Tanya Bennett, located in Charlotte, NC and I'm the COO for DecisionPathHR. *M...

GetHuman1310012's customer service issue with LinkedIn from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1310012's own words
My name Tanya Bennett, located in Charlotte, NC and I'm the COO for DecisionPathHR. *My work email account was hacked in mid-September. On Oct *th, I was told by a colleague that my LinkedIn account no longer appears. When I tried to log into LinkedIn, it asked for a scan of my passport or driver's license. I saw on Google that this is a scam, that LI does not ask for this info. When I click on 'Contact Us' on the LinkedIn site, it takes me to the login page. Not sure if my LI account has been hacked as well. *My work email is *****@***.com* secondary email is *****@***.com.
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LinkedIn

Customer service issue
Reported by GetHuman1310012
Oct 10th, 2018 - a mon ago
I have an issue with LinkedIn too
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Seen by 2 customers so far
Similar issue to 17767 others
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Timeline
GetHuman1310012 started working on this issue
Oct 10th 5:04pm