My name Tanya Bennett, located in Charlotte, NC and I'm the COO for DecisionPathHR. *M...

GetHuman1310012's customer service issue with LinkedIn from October 2018

17767 similar
0 following
Help with my LinkedIn issue
First: share to improve GetHuman1310012's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1310012's next move: call LinkedIn.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1310012 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1310012's own words
My name Tanya Bennett, located in Charlotte, NC and I'm the COO for DecisionPathHR. *My work email account was hacked in mid-September. On Oct *th, I was told by a colleague that my LinkedIn account no longer appears. When I tried to log into LinkedIn, it asked for a scan of my passport or driver's license. I saw on Google that this is a scam, that LI does not ask for this info. When I click on 'Contact Us' on the LinkedIn site, it takes me to the login page. Not sure if my LI account has been hacked as well. *My work email is *****@***.com* secondary email is *****@***.com.
GetHuman1310012 did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman1310012 fixed the problem
We are waiting for GetHuman1310012 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would LinkedIn email you?
This email address isn't valid
Follow this issue
See how GetHuman1310012 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1310012
Oct 10th, 2018 - 3 mons ago
I have an issue with LinkedIn too
Not resolved
Seen by 2 customers so far
Similar issue to 17767 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1310012 started working on this issue
Oct 10th, 2018 5:04pm