Cancelled premium trial on last day twice and didn't get a notice to cancel as stated. Still charged?!

GetHuman-tsisaleu's customer service issue with LinkedIn from August 2018

7 views | 10853 similar | 0 following
Help with my LinkedIn issue
GetHuman-tsisaleu's next move: try calling LinkedIn again.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-tsisaleu's own words
Cancelled premium trial on last day. I did it two times just to make sure and showed basic account twice but no receipt or confirmation of cancellation. ... I cancelled the premium trial on August **th * times which is the last day and did not receive a confirmation of cancellation for either transaction yet my account redirected to a basic account status both times and I see that I was charged $**.XX the following day. Your website also stated that it would send out a reminder which it did not. Luckily I checked on my own. I have attempted to reach someone but have not been able to contact anyone to help me. I want a full refund immediately. I have attempted to contact your company with absolutely no success. Very shady. I see multiple complaints.
Especially fustrating given I am in between jobs and needed that money. I wasn't even late like everyone else.
Give me a full refund. You took that money even though I cancelled on time. Do the right thing and give it back. I have the email stating the dates of time the trial is active. Proof.
I am a new customer and expected more professional customer service when dealing with problems. There isn't any.
Tried calling multiple numbers with no success. Also on gethuman.com
How GetHuman-tsisaleu fixed the problem

We are waiting for GetHuman-tsisaleu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tsisaleu fixes it.
This email address isn't valid

LinkedIn

LinkedIn Premium service trial
Customer service issue
Reported by GetHuman-tsisaleu
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 10853 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman-tsisaleu started working on this issue
Aug 26th, 2018 8:07pm
GetHuman-tsisaleu indicated the issue is not fixed yet.
Aug 26th, 2018 9:13pm
GetHuman-tsisaleu indicated the issue is not fixed yet.
Aug 26th, 2018 9:14pm
GetHuman-tsisaleu indicated the issue is not fixed yet.
Aug 27th, 2018 9:14pm
GetHuman-tsisaleu indicated the issue is not fixed yet.
Aug 29th, 2018 9:28pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies