Dear Customer Service teams,*I’m Giang, Marketing Executive from Puratos Grand-Place Vi...

GetHuman-giangptt's customer service issue with LinkedIn from August 2018

10493 similar
0 following
Help with my LinkedIn issue
How did GetHuman-giangptt do it?
Waiting to hear how GetHuman-giangptt fixed the problem to share with other customers.
The issue in GetHuman-giangptt's own words
Dear Customer Service teams,*I’m Giang, Marketing Executive from Puratos Grand-Place Vietnam.*Last year, we used your service which is "Premium Business" package.*Service plan had been available from July ** , **** to July **, ****.**Currently, we don't need to use this service pack futher. However, you*automatically have renewed this service package & charged us a fees PGPV*from July **, **** to July **, ****.*I do not receive any notifications from you or another department of*LinkedIn.*And I am very unsatisfied for this.*I do not know anything or contents about renewed rules. When you make something to change or charge us that must send a notice and wait for approval from customers.*So, I write this email to confirm about the “Cancel subscription – PREMIUM*BUSINESS” for this year.*Amount which you guys had charged us is $ ***.**, can it be returned to us or not?*Please respond to us about this question asap!*Here is my email address: *****@***.com**Thanks & Best Regards,
GetHuman-giangptt did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman-giangptt fixed the problem
We are waiting for GetHuman-giangptt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would LinkedIn email you?
This email address isn't valid
Follow this issue
See how GetHuman-giangptt fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-giangptt
Aug 23rd, 2018 - 4 mons ago
I have an issue with LinkedIn too
Seen by 2 customers so far
Similar issue to 10493 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman-giangptt started working on this issue
Aug 23rd 3:51pm
GetHuman-giangptt confirmed the issue is fixed. Hooray!
Aug 23rd 3:51pm