Dear Customer Service teams,*I’m Giang, Marketing Executive from Puratos Grand-Place Vi...

GetHuman-giangptt's customer service issue with LinkedIn from August 2018

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Dear Customer Service teams,*I’m Giang, Marketing Executive from Puratos Grand-Place Vietnam.*Last year, we used your service which is "Premium Business" package.*Service plan had been available from July ** , **** to July **, ****.**Currently, we don't need to use this service pack futher. However, you*automatically have renewed this service package & charged us a fees PGPV*from July **, **** to July **, ****.*I do not receive any notifications from you or another department of*LinkedIn.*And I am very unsatisfied for this.*I do not know anything or contents about renewed rules. When you make something to change or charge us that must send a notice and wait for approval from customers.*So, I write this email to confirm about the “Cancel subscription – PREMIUM*BUSINESS” for this year.*Amount which you guys had charged us is $ ***.**, can it be returned to us or not?*Please respond to us about this question asap!*Here is my email address: *****@***.com**Thanks & Best Regards,
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Customer service issue
Reported by GetHuman-giangptt
Aug 23rd, 2018 - 4 mons ago
I have an issue with LinkedIn too
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GetHuman-giangptt started working on this issue
Aug 23rd 3:51pm
GetHuman-giangptt confirmed the issue is fixed. Hooray!
Aug 23rd 3:51pm