I was told I would be sent a reminder about my membership renewal * days beforehand. Up...

GetHuman1007886's customer service issue with LinkedIn from August 2018

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The issue in GetHuman1007886's own words
I was told I would be sent a reminder about my membership renewal * days beforehand. Up until now, I felt that I did not receive such a notification. I was charged for premium even though I did not want to renew. I look through my emails now, and see one email titled "Important information about your premium account" and I open it, and this email is completely vague, and says nothing about my membership renewal until the very bottom of the email in small print. In my opinion, this is completely unacceptable and shows a lack of transparency. With all of the notifications you send about useless updates, I would have expected there to be more of an effort to let me know when my membership was going to be renewed. Not a shady, vague email that got lost in my inbox. I was expecting a direct email or a notification straight on my LinkedIn dashboard. I personally feel cheated and would really like my money back. I have read that, unfortunately, this is actually a common experience among the LinkedIn community (See https:**www.linkedin.com*pulse*so-free-linkedin-premium-trial-enda-barton* ) so clearly this is not entirely on me. I hope you can understand the situation this has put me in, and I would greatly appreciate if you could kindly refund me my money.

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LinkedIn

Customer service issue
Reported by GetHuman1007886
Aug 18th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9730 others
0 customers following this
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Timeline

GetHuman1007886 started working on this issue
Aug 18th, 2018 2:37pm

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