I am writing regarding the PREMIUM SUBSCRIPTION " FREE TRAIL " for which I used my Sc...

GetHuman-douggmcd's customer service issue with LinkedIn from August 2018

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The issue in GetHuman-douggmcd's own words
I am writing regarding the PREMIUM SUBSCRIPTION " FREE TRAIL " for which I used my Scotabank 'VISA" credit card... Since I am in Canada the confirmation receipt I received showed that my free trail begins today ( no date shown - assume it was August **,**** ) and ends on September **,****.... It also indicated that " UNLESS CANCELLED" beginning on September **th ****, your payment method ( visa ) WOULD BE CHARGED " CA $ **.** EACH MONTH plus tax...… **** THE UNDATED STATEMENT HAS NO ACCOUNT * OR REFERENCE * ….. But did said the plan would automatically renew each month until cancelled.....and that to avoid charges for the next month ,must cancel before the renewal date.... **** I WANT TO CANCEL AND ATTEMPTED TO DO SO USING YOUR INSTRUCTIONS " HOW TO CANCEL A PREMIUM ACCONT ON LINKEDIN' and could not do because the instructions " Canceling Your Premium Membership" items *'s * to ** referred to some " tabs" that I could no locate on the LinkedIn sites.... I also attempted to cancel my account by phoning the * provided by Linkedin *-***-***-**** to speak to your Customer Care Unit .. and only go a recording asking to press a * to get the address for your California office.... did that and was given no other options after receiving the address.....TRIED THE CORPORATE OFFICES DEPARTMENT ***-***-****....and got no answer at all ????????????????……. PREFER TO SPEAK WITH SOMEONE LIVE TO RESOLVE THIS ISSUE....BEFORE LINKEDIN STARTS TAKING AUTO PAYMENT FROM MY ACCOUNT STARTING SEPT **TH.... **** IF YOUR UNABLE TO PROVIDE ME WITH A PHONE * WHERE I WILL BE ABLE TO SPEAK WITH A REAL LIVE PERSON IN REAL TIME...… CAN YOU REPLY BY EMAIL, WITH A CONFIRMATION * TO SHOW CACELLED AND ASSURANCE ME NO MONTHLY CHARGE OF $ CA**.** WILL EVER BE CHARGED TO MY VISA ACCT * ****-****-****-**** …… Because Sept **th is when first charges are due to be made TIME IS OF THE ESSANCE and your early attention this matter is required... … want to hear from you shortly with assurance this " PREMIUM CAREER SUBSCRIPTION has been cancelled...IN THEN MEANTIME I WILL BE CONTACTING VISA AND INSTRUCTING THEM TO BLOCK OR REVERSE ANY CHARGES THAT MIGHT APPEARN ON MY ACCONT FROM LINKEDIN....….Thanks....Doug..
GetHuman-douggmcd did not yet indicate what LinkedIn should do to make this right.
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Customer service issue
Reported by GetHuman-douggmcd
Aug 16th, 2018 - a yr ago
I have an issue with LinkedIn too
GetHuman-douggmcd shared how to fix
Seen by 8 customers so far
Similar issue to 9377 others
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Items needed
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GetHuman-douggmcd started working on this issue
Aug 16th, 2018 7:24am
GetHuman-douggmcd confirmed the issue is fixed. Hooray!
Aug 16th, 2018 7:36am