If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman915689's own words
Hello, I have tried several times UNSUCCESSFULLY to contact you regarding my case. ******-*******You emailed me to provide proof of identity, which I emailed back to you, however, I just keep getting the bounce back email that states:*We're sorry, but your recent update to this support case came from an email address that's not the primary email address associated with the case**YES OBVIOUSLY as the email address I am using is the ORIGINAL one I set the account up under and it was hacked and changed and now I cannot log into LinkedIN at all, and all my contacts got bogus messages from me.*Please email me at the ORIGINAL email address that I set this account up at.
GetHuman915689 did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman915689 fixed the problem
We are waiting for GetHuman915689 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.