cannot access my account....please help. I have been a member for many years....not su...

GetHuman910687's customer service issue with LinkedIn from July 2018

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Before contacting them, items GetHuman910687 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman910687's own words
cannot access my account....please help. I have been a member for many years....not sure what happened. I am not going to give you my driver's license information. Have been hacked at least * times. My husband has been quite ill and I have not used my account for awhile. Have paid for a premium account and will need to cancel if I cannot use. Please call me ***-***-**** or *** ***-****. Am in hospital from ** to *:** but available before ** and after *. Thank you.
GetHuman910687 did not yet indicate what LinkedIn should do to make this right.
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Customer service issue
Reported by GetHuman910687
Jul 24th, 2018 - 10 mons ago
I have an issue with LinkedIn too
Not resolved
Seen by 1 customer so far
Similar issue to 6891 others
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GetHuman910687 started working on this issue
Jul 24th, 2018 1:41am