To Customer Support!!!**I think I have never come across such pathetic customer support...

GetHuman-fahadreh's customer service issue with LinkedIn from May 2018

Help with my LinkedIn issue
The issue in GetHuman-fahadreh's own words
To Customer Support!!!**I think I have never come across such pathetic customer support which I have witnessed at LinkedIn. I have been your premium members for last * Years consecutively. I have reported a problem many times but I have never been responded.**Recently I have terminated my premium membership and stated the reason that I am not continuing subscription as my problem has not been resolved (as mentioned in chat that I am have not been able to see a single article that I have been saving since last * years). But even then no body care to respond.**Why the **** are you running something which you dont believe in at all. With this kind of pathetic service I am going to bash Linkedin at every available forum that I can.**Shame on you all.**View this case on our Help Center**Subject: Chat Session Converted To Case *******-*********Response (********** **:** CST)*Hi Fahad,* *Thanks for contacting Linkedin. My name is Dario.* *Yes, in fact, you've encountered a known issue. I'm very sorry for the inconvenience. Our engineering team is working on it, but there's no estimate as to how long that might take.* *We'll do our best to keep you posted. In the meantime, I'll gladly help if you have any other questions!* **Regards,**Dario Philip*LinkedIn Consumer Specialist* *Response (********** **:** CST)****Hi Fahad,**Thank you for contacting Linkedln.* *I'm sorry for not having a quick answer about your issue. I've forwarded your message to another group for additional review and advice. We'll be in contact with you as quickly as possible but your issue may require additional research, which may extend your wait time.* *You can always check the status of your case on LinkedIn:* **. Click the Me icon (your profile photo) at the top of your LinkedIn homepage.**. Select Help Center from the dropdown.**. On the Help page, click your profile photo in the top right, and then select View your cases from the dropdown to see the status of any cases you've submitted.* *Thanks for your patience.**Regards,**Mithali*Consumer Support Specialist.* *Chat (********** **:** CST)****:**:***Hi, my name is Mithali. How can I help you?****:**:***Fahad Rehman: Hi my name is Fahad****:**:***Fahad Rehman: I have been LinkedIn's premium member since quite sometime****:**:***Mithali: hello:*****:**:***Mithali: :)****:**:***Mithali: how can I help you?****:**:***Fahad Rehman: but I am really disappointed to say that thousands of valuable articles which I saved to view later****:**:***Fahad Rehman: none of the article have been saved****:**:***Fahad Rehman: It is very dissapointing****:**:***Fahad Rehman: I have always been notified that you can view this article later****:**:***Mithali: I am sorry, but we do not have the feature available anymore****:**:***Fahad Rehman: than why do you say when someone click on the article that you can view it later****:**:***Fahad Rehman: that is a complete misstatement****:**:***Mithali: this feature is not available on the desktop****:**:***Fahad Rehman: I am telling you that this feature is not working on my cellphone, table or desktop*****:**:***Fahad Rehman: it is not working at all****:**:***Fahad Rehman: and I have not been able to see a single srticle that I have saved****:**:***Fahad Rehman: I use linkedin mostly on my cellphone only****:**:***Mithali: give me a min to check on this please****:**:***Fahad Rehman: ok****:**:***Mithali: I'm sorry for not having a quick answer about your issue. I've forwarded your message to another group for additional review and advice. We'll be in contact with you as quickly as possible but your issue may require additional research, which may extend your wait time.****:**:***'Fahad Rehman' disconnected ('Concluded by Agent').
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LinkedIn

Customer service issue
Reported by GetHuman-fahadreh
May 14th, 2018 - 10 mons ago
I have an issue with LinkedIn too
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Seen by 11 customers so far
Similar issue to 595 others
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GetHuman-fahadreh started working on this issue
May 14th, 2018 10:06am
GetHuman-fahadreh indicated the issue is not fixed yet.
May 14th, 2018 11:25am
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May 15th, 2018 12:20pm
GetHuman-fahadreh indicated the issue is not fixed yet.
May 25th, 2018 7:13am
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May 30th, 2018 6:08am
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Jun 4th, 2018 8:05am
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Jan 11th 6:28am
GetHuman-fahadreh indicated the issue is not fixed yet.
Jan 11th 7:12am