Before contacting them, items GetHuman627594 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman627594's own words
my account is set up under *****@***.com*The system for PW reset does not recognize that email and will not let me reset my password to gain access. When I try to see if I can set up a new account the same email address, the system says that the email address is already in use
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